Roccat Sub Standard Build Quality

Dicehunter

Dicehunter

Dicehunter

Soldato
Joined
19 Feb 2007
Posts
15,307
Location
London
Ok so I just got my 2nd Roccat Ryos MK Pro keyboard, The black switch version and the first one had a faulty "R" LED that just died after the first 2 days, Now this one has a faulty key as well but this time it's one of the macro keys that I haven't even used.

Does this company not have a quality check before they send their products out or are they using sub par LED's ?
 
I have the Roccat Kone XTD and the Roccat Kave XTD. Mine seem fine. I have been a Roccat fan for quite a long time. Think of them as Razer before they got big and slacked on quality haha

RMA/warranty time?
 
BaDBoY_uK said:
I have the Roccat Kone XTD and the Roccat Kave XTD. Mine seem fine. I have been a Roccat fan for quite a long time. Think of them as Razer before they got big and slacked on quality haha

RMA/warranty time?
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This will be the 2nd RMA of a Roccat product in 1 week :-/

Never buying Roccat again after this.
 
BaDBoY_uK said:
I can understand your frustration pal! Trust me!

The v1.0 XTD had an issue but they solved it.

Good luck with whatever you decide
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The annoying thing is that I really cant afford to keep sending things back to OCUK and the other annoying part is that none of this is my fault, I literally plug it in and after a day or so an LED just flickers out.
 
i went through 8 roccat kones, in a stretch from pre ordering, to a year down the road.

Stupid mouse wheel.

I just dont rate roccats quality anymore.
 
Dicehunter said:
The annoying thing is that I really cant afford to keep sending things back to OCUK and the other annoying part is that none of this is my fault, I literally plug it in and after a day or so an LED just flickers out.
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You should be getting refunded the postage as there is a fault with the item, you might have to request it though.
 
Well OCUK are picking it up tomorrow and will be refunding me within 7 days or so.
And I've ordered myself a Corsair K95 and I'll never be touching another roccat product as long as I live.
 
Psypher5 said:
i went through 8 roccat kones, in a stretch from pre ordering, to a year down the road.

Stupid mouse wheel.

I just dont rate roccats quality anymore.
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Snap, didn't even bother sending it back. Went back to the ye-old faithful, Logitech.
 
Well I have a Roccat Kave 5.1 headset and the cable to it is dodgy, makes a crackling noise whenever you move it, don't want to RMA it so will just keep it like that. I'd like to get some headphones anyway :)
 
Nevakonaza said:
Roccat are over hyped imo,Their products are not worth the money in build quality and features.

Go with Steel series instead.
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I've gone with Corsair instead, I've used their products a lot and the only thing that's ever failed on me was 1 H80i which was to do with the screw holes in the Radiator having no thread, Simple factory error.
 
Psypher5 said:
i went through 8 roccat kones, in a stretch from pre ordering, to a year down the road.

Stupid mouse wheel.

I just dont rate roccats quality anymore.
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Had the same issue with a Kone, , till I read somewhere that you can fix it with a quick squirt of WD40 down each side of the wheel, worked fine after that and did for years.
 
From what I've experienced over the past 2 years it's hardware in general, Companies cut so many corners to save money that they buy sub standard components and in the long run end up suffering and their brand just gets known to be faulty and unreliable.
 
Dicehunter said:
I've gone with Corsair instead, I've used their products a lot and the only thing that's ever failed on me was 1 H80i which was to do with the screw holes in the Radiator having no thread, Simple factory error.
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Yeah corsair are solid..i got a Corsair M65 Mouse,Corsair K70 Keyboard,Corsair H60i...i had an older gen Corsair H80 but the pump died and i got my money back..was a common fault back then but regardless they make really nice stuff.
 
I rma'd 3 Kones in 1 year A rival company said the kone was EOL and offered me a DA instead I never looked back.
 
Well I seem to be going the other way due to problems with my K70, PSU and Ram all seem to be going wrong with the K70 and the PSU under a year old and the Ram only 18months.

I've had my Roccat Savu mouse now for a while and it's great, feel much better than my old m65 I had before. I've just order a new a Roccat headset to replace my broken Corsair's and soon to replace my K70 with a Ryos.
 
mgsdetail said:
Well I seem to be going the other way due to problems with my K70, PSU and Ram all seem to be going wrong with the K70 and the PSU under a year old and the Ram only 18months.

I've had my Roccat Savu mouse now for a while and it's great, feel much better than my old m65 I had before. I've just order a new a Roccat headset to replace my broken Corsair's and soon to replace my K70 with a Ryos.
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Just stay away from Roccats mechanical keyboards, I went through 2 Ryos MK Pro's in the last 2 weeks, Each had a faulty LED and non functioning keys.
Apparently the problem is not isolated, They are using sub standard LED's and sub standard solder in their circuits.
 
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