Rockstar Social Club Rant.

Mark3h

Mark3h

Mark3h

Associate
Joined
31 Oct 2010
Posts
921
Location
Lancashire
Need to vent a bit, basically the problem is this. My original account was made 2010, before it required your email address to be used as a log in name.

Xmas day someone who has just got gta v for a ps4 and doesn't know their own email address, uses mine to make his gta online username. Seeing as rockstar doesn't seem to use an email verification process, it gets made.
I contact them to say delete it, because I can't give the personal details of the user who created the account, they don't.

Skip forward to recently. Decided to play max payne 3 for the first time. Low and behold it requires social club, but will not allow me to use my original pre email address account.
So again I try to get this idiots account off my email, but all I keep getting in return are pre set email replies, with nobody actually looking at the problem.

I had asked previously to get my old account merged into the one with my email address and have the other account removed, again seeing as I didn't create it, i don't know the details they ask for when requesting it to be deleted.

So instead of getting my account sorted, this pleb was free to use my email as his log in, leaving me unable to play max payne 3. So for now I have reset its password and taken control of the account using my email address.

What has annoyed me is that all I have been getting is preset robot answers, when this problem would be easily fixed if someone would actually read what the problem is.

Rant over.
 
I have done that, I currently have control over the account, with a terrible username which I cannot be rid of.
 
Going slightly off topic (but since this is just a rant maybe people wont mind :D ), I had a similar issue with my Playstation account.

I changed my email address and password for it one night and then didn't log in for months. When I came back to log in I couldn't - and I couldn't remember which email address I'd changed the account to.

So I tried the "forgot my password" thing on their site and it required me to put my date of birth in - the problem being that I always put silly random DOBs on web accounts. So this was a bit of a problem.

By the way that the web form worked, it gave you a different message depending on if there was actually a playstation account linked to the email address you entered. From this I found out which email address I'd used and then had to work out what date of birth I'd put in.

To cut a VERY long story short, I used some keyboard macro software to manipulate my pc to go from Jan 1st 1900 to the current date trying to reset the password with every date of birth. It took hours.

When it finally got me logged in - it turns out that some berk had basically used one of my random email addresses to make his Playstation account so I was still screwed! In the end I had to phone up and get them to give me my account back.

Only slightly related to your story. But I think its quite funny :D
 
Almost as bad as the shambles that is NC Soft :S I'm not even gonna start typing out the screw ups and inabilities to deal with simple problems I've encountered from them :S
 
cheesyboy said:
Can't you do a password reset using your email address?
Click to expand...

I would be wary of adding more games to account just in case the original owner can reclaim account back. By sending a scan/receipt for his game product key associated with account.
 
The final email I had from support said to change the password of the account, so the other person couldn't log into it, I kid you not.

I had already done it by this stage, seeing as my request for getting my older account merged into this one had been seemingly ignored. But to be told by support to actively take the account as my own. Is a little alarming to say the least.
 
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