Routers with BT Voyager help

Tenatious · 29 Oct 2011 at 17:31

Hello,

I'll try and explain this as best I can and hopefully someone can offer the advice I'm looking for!

Basically I have been asked by a family member to look at their internet connection, and on reaching their house I noticed they are using an old BT Voyager 210 USB router, meaning they have to click connect on their computer every time they want to use their internet.

This seems a bit outdated to me and as well as this they want to have wireless internet enabled, something this old USB router doesn't offer.

If I was to suggest to them to get say a Belkin ADSL router, would this work fine with the BT Voyager connection they are paying for? As in, would BT be able to offer the correct connection details for using a non-standard router.

Hopefully I've explained that well enough for someone to work out what I'm asking!

Thanks

Orcvader · 29 Oct 2011 at 17:34

From the sounds of things it sounds like they're on a very old BT package? Maybe they should upgrade to one of BT's newer ones? Then that way they'll get a free Home Hub 3.

But yes, as long as you have the BT details and set it up on the ADSL router it will work fine.

Tenatious · 29 Oct 2011 at 17:36

Yeah they're on an old package. They live in the middle of nowhere so it's the best they can get. I just needed confirmation that I'd still be able to use a newer router on the connection they have

Orcvader · 29 Oct 2011 at 17:43

http://bt.custhelp.com/app/answers/detail/a_id/644/c/346,407,409

Here's a little guide on setting up the BT connection with a non-BT router. But it seems a bit confusing, I'll see if I can find a better guide for you.

EDIT: This page seems more helpful: http://www.fiatforum.com/computing/174471-configuring-belkin-router-bt-broadband.html

Nightglow · 29 Oct 2011 at 17:46

Contact BT, say your getting problems with the BT Voyager & you should get offered a free upgrade.
Worked for me when my sister had problems with same kit.

Tenatious · 29 Oct 2011 at 17:47

Tried that for them Nightglow... they're useless!

Tenatious · 29 Oct 2011 at 17:54

So you're fairly certain that this: http://www.overclockers.co.uk/showproduct.php?prodid=NW-000-TP&tool=3 would work with the old BT Voyager package.

Orcvader · 29 Oct 2011 at 18:13

Should do. I did it with a Tiscali connection a few years back when they was also using USB modems. Swapped it with a Belkin to fill the house with wireless.