Royal Mail...freepost item by recorded delivery

[SixTwoSix]

Google fu is weak for me today, keep searching but getting directed to the wrong pages on RM website and various other forums online, can't get a straight answer.

I have some items to return to a freepost address for a refund, the company suggests just getting a proof of posting, I however would like some kind of proof of delivery.

Can you send an item to a freepost address by recorded delivery?

In my eyes it should just be a case of paying for the recorded part, around 75p IIRC but you know how strange RM can be sometimes.

 

[SixTwoSix]

Go to the post office and find out?

I'll go now, just hope there isn't a bank holiday or anything

 

[SixTwoSix]

I should add I wanted to know if anyone has actually done it, not just making a common sense assumption

 

[SixTwoSix]

Well you have to wait until it opens to post it recorded anyway surely?

Come on, it's the 21st century, i'm used to knowing things instantly, apparently people used to look in a book, pick up the phone, kinda strange huh

 

[SixTwoSix]

If the company are saying proof of postage is enough to claim if it gets lost why are you sending it recorded? Just out of interest.

Lack of trust, will be in the back of my mind they could just say it never arrived.

 

[SixTwoSix]

In which case it shouldn't really matter, all you need to do if they claim not to have received it is get your compensation from the Post office

http://www.consumerfocus.org.uk/get-advice/post/post-advice/claiming-compensation

Up to £46, which is the same compensation as recorded delivery.

I'm aware of that, it's just easier to pay a little for the recorded delivery and get the refund quicker than the chance they pull a fast one and i'm left going through the RM compensation process.

I've dealt with RM compensation before, it's a drawn out process.