RTC test failure?

Associate
Joined
2 Jul 2021
Posts
256
Location
United Kingdom
Hi everyone, I have a Legion 5i Pro which is around six months old and experienced some accidental damage a few weeks back. The device was repaired and they replaced the camera and bezel. I have got the laptop back and noticed the time wasn't always right, so I reset the laptop and then used Vantage to do a hardware scan. Unfortunately, now the test is getting stuck on RTC and the time always changes to 00:00. I am not sure what is causing this issue? I have checked the BIOS and that has the right time. Any advice is welcome.

https://ibb.co/w0BwC9p


https://ibb.co/K9Sgppd
 
Hi everyone, I have a Legion 5i Pro which is around six months old and experienced some accidental damage a few weeks back. The device was repaired and they replaced the camera and bezel. I have got the laptop back and noticed the time wasn't always right, so I reset the laptop and then used Vantage to do a hardware scan. Unfortunately, now the test is getting stuck on RTC and the time always changes to 00:00. I am not sure what is causing this issue? I have checked the BIOS and that has the right time. Any advice is welcome.

https://ibb.co/w0BwC9p


https://ibb.co/K9Sgppd
Could be bios battery or some other motherboard fault?
 
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