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RTX 3080 refund time for preorder

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TheOGsausage

TheOGsausage

TheOGsausage

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21 Sep 2020
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i ordered an RTX 3080 on 18/09/20 and requested a refund on the 19th. currently they have cancelled the order and not given me my money back after about 3 days. don’t pre-order this card! it will most likely not be shipped for about a month anyway so you shouldn’t pile into the already huge queue of people and i now don’t even have the option to catch any restock right now.
 
the refund was probably by BACs and the last two days were over a weekend. I'm sure the refund will clear shortly.
 
TheOGsausage said:
i'm more annoyed that they went the effort to cancel the order but not send the refund.
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They will have issued the refund immediately when order was cancelled.

This takes time to transfer into your bank account, and can depend who you bank with.

However, like the poster above has said, it's over the weekend, today is the first business day since your cancelled order, you should have the money by Wednesday.
 
So you requested a refund on the weekend, OcUK would've cancelled it over the weekend or today at the latest as you said.

Refunds aren't instant and that's not OcUK's fault either. Payment processors and banks will not process and clear the refund for usually 1-2 working days. So during the weekend nothing would've happened anyway, other than OcUK cancelling the order and submitting the refund back to your card.

So if you're lucky you might see it back tomorrow, if not the day after I'd expect. They used to take 3-5 working days but over recent years, card refunds clear a lot quicker now with payment processors.
 
Too Tall said:
I paid via PayPal and was refunded other same day.
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PayPal works differently to paying via debit/credit card. They have their own platform so can work transactions on a more live basis.

The typical banks debit/credit card platform operates on 'working days' Mon-Fri for processing still.
 
chaparral said:
You think it be done by a computer these days which doesn't stop working over the weekend..
Banks seems to be so far behind...:confused:
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Yeah, but it would cost £ billions to revamp the payment platform that the country/world is mostly built on.

No one can be bothered to deal with that atm lol
 
Sparx said:
PayPal works differently to paying via debit/credit card. They have their own platform so can work transactions on a more live basis.

The typical banks debit/credit card platform operates on 'working days' Mon-Fri for processing still.
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I was just highlighting that OCUK initiated the refund promptly.
 
Too Tall said:
I was just highlighting that OCUK initiated the refund promptly.
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Yeah no worries. The takeaway is if you want a quick refund, pay with PayPal!

If you don't mind waiting 1-2 (working) days, good 'ole credit/debt card is still fine ;)
 
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