RWGmobile - Free monthly usage for light users.

I'm still using them but will be switching soon. I have a £2 month deal on a backup phone but quite often when called callers get a message saying the number is not available but when calling a few times it eventually connects.

I've sent 2 requests to Support a month ago and again 5 days ago and they haven't replied. They never replied to 2 requests around a year ago asking for clarification on the monthly £2 deal.

They appear to have stopped caring.
 
That mirrors what people are experiencing on Trustpilot.

Some could only get a response by contacting their carrier Now Mobile to resolve issues.
 
Last edited:
I just phoned their support and was apparently connected to a non-english speaker in India. I could understand about 1 word in 20.

When I phoned again I got connected either to a Canadian or an American who assured me my phone settings were wrong and I should not have them set to Auto Connect to 5G/4G/3G/2G but instead it should be set to 2G only.

When I mentioned that as part of the troubleshooting I'd tried the SIM in other phones and had exactly the same connection problems he then said that's the reason why I'm having problems as changing the phones 'confuses' (his word) the SIM.

Can anyone suggest another provider. It's a backup number but 2 friends I've lost touch with who are in the USA only have this number so I'd like to keep it just in case.

I currently pay £2 a month for 100 mins, 100 SMS and 750MB but I rarely use any of it. I switched from PAYG to this contract so that there was no risk of losing the number.
 
You must log in or register to reply here.
Back
Top Bottom