rx 480 vram issue

Todd Greene · 20 Apr 2018 at 00:17

hi
I have an issue with my graphics card, when I put the side panel on my case my gpu will overheat, I dont know what the issue is, I even have fans blowing directly on the gpu but to no avail.
Once the side pannel is off no issues
I was told by a mate it could be the vram, i know its not the vrm as i used hardware monitor ant the temps are quite low.
advise is appreciated

Todd Greene · 20 Apr 2018 at 00:20

Oh err, bitfenix prodigy m case with 2 fans on top and one lower exhaust.

Todd Greene · 20 Apr 2018 at 00:20

and the graphics card is an asus dual rx480 if that matters
thanks

LeMson · 20 Apr 2018 at 00:22

What are you doing with it when it overheats?

Todd Greene · 20 Apr 2018 at 00:44

turning it off and on seems to help it

Todd Greene · 20 Apr 2018 at 00:45

it acts strange when it over heats, the sound errors and the screen goes black but all the fans are ramped up
oh and this only happens when under load not at idle

Todd Greene · 20 Apr 2018 at 00:46

also mostly on pubg if that means anything

southernorth · 20 Apr 2018 at 00:54

Todd Greene said:
hi
I have an issue with my graphics card, when I put the side panel on my case my gpu will overheat, I dont know what the issue is, I even have fans blowing directly on the gpu but to no avail.
Once the side pannel is off no issues
I was told by a mate it could be the vram, i know its not the vrm as i used hardware monitor ant the temps are quite low.
advise is appreciated

When you say the temps are low, how low are they?

You could enable Chill in Radeon settings - this should drop power usage and temps a lot. Also ensure there isn't too much dust clogging up the fans/heatsink.

If the GPU is still getting too hot for no real reason, it could mean the card is failing and a RMA is required.

Todd Greene · 20 Apr 2018 at 03:01

i cant rma as i am not the original purchaser, and the gpu temps are fine as in the main die
i may try the chill settings see if that helps

Todd Greene · 20 Apr 2018 at 03:03

I am more after what i could do to help the vram

Todd Greene · 20 Apr 2018 at 03:04

or am i even correct with the vrm as it is a process of elimination due to i dont have a way to monitor the temperature of the vram

Hotwired · 20 Apr 2018 at 06:07

What temperature is the graphics card at when errors happen. Or at least what temp when running pubg for a while.

mrbazmondo · 20 Apr 2018 at 09:37

Is the CPU hot too?
What direction are all the fans blowing? Are the top and back ones blowing out and the front and bottom pulling in?

Todd Greene · 20 Apr 2018 at 13:07

graphics card reads as max temp of 66 deg C when running pubg

Todd Greene · 20 Apr 2018 at 13:09

the cpu is fine i think, ryzen 3 1200 oc'd to 3.8ghz never goes above 69 degrees on stock cooling.

Todd Greene · 20 Apr 2018 at 13:10

oh and the fans the top 2 pull in direct on the gpu and its fans (prodigy m has an inverted motherboard) the one exit fan does blow out

james.miller · 20 Apr 2018 at 13:15

Todd Greene said:
graphics card reads as max temp of 66 deg C when running pubg

Assuming that's the actual core temp, it's fine. You've alsosaid the memory is fine, though you didnt mention what temperature the ram was running at? if it's <70, i wouldnt even worry about it. So if it not those, then could it be the VRM temps? Or maybe it's not temps at all, maybe it's a driver issue or the psu

Todd Greene · 20 Apr 2018 at 13:45

i never had an issue with a gtx 1060 before i got this, so i think the psu is fine, and i am running the latest drivers, old ones still did it aswell

Todd Greene · 20 Apr 2018 at 13:49

The gpu dosnt seem to have any vram temp sensors, or i may not have the software to read it, feel free to recommend any to help
I know its a gpu issue as my system never had the flaw before my current gpu

MyBrainz · 20 Apr 2018 at 14:22

Todd Greene said:
oh and the fans the top 2 pull in direct on the gpu and its fans (prodigy m has an inverted motherboard) the one exit fan does blow out

I think you need to have the top 2 fans blowing air OUT of the top. Your fans at the top of the case and the fans from the GPU seem to be blowing air against each other after googling a picture of your case. Heat rises.

EDIT: There isnt any VRM temp sensors on my Sapphire RX 480 either, i only see VRM Efficiency in GPU-Z.