RX 580 Seriously Underperforming

[RJ16184]

Tearing my hair out over this problem with my new Ryzen RX 580 Graphics card. It is seriously underperforming, hitting around 30-40 FPS where it should be hitting 60+. Metro Last Light dipping below 20 just walking around. Monitor running at 1080p. Fresh install of windows, latest BIOS (Got a performance bump of maybe 10 FPS by doing this, it was previously hitting around 20-30 FPS). Latest AMD drivers. 450W PSU. Ryzen 5 1500X.
Any tips? The rest of the PC is a couple months old, been running fine. Things i've noticed is a high pitch squeal coming from the card when under load, sometimes, changes with whats displayed on the screen. (Checked it is seated properly) and there is a fair old bit of screen tearing. Temperatures seem normal pretty stable, idling around room temperature, getting in to the 60's under load.
Thank you!

 

[RJ16184]

It benchmarked fine on Ungines Heaven, about 2250 on ultra with AA set to x2. The issue is, that just isn't being reflected in the games i'm trying, metro, total war: atilla, total war: Rome II
CPU temp is fine too, will check CPU load but I should expect the Ryzen 5 1500X not to bottleneck this much.

 

[RJ16184]

Out of interest, is this a new issue with this card? I.e. did you previously see the Fps you mention and perf has now degraded?

brand new card yeah. sorry should have mentioned

What make/model PSU - could be marginal, and causing the GPU to throttle etc

Corsair CP-9020049-UK VS Series ATX/EPS 80 Plus Power Supply Unit, 450w

 

[RJ16184]

Right, so just a few more things to say, I've DDU's the drivers and reinstalled, didn't solve anything that's one thing off the list though. The CPU is performing fine, tested it on geekbench and looked at its clock speed and utilisation also all fine. I used HWMonitor to look at the draw from the CPU and GPU and the GPU was pulling 150w under heavy load and the CPU under 65w

 

[RJ16184]

OK so the clock is hitting the advertised 1350Mhz with memory clock 2000Mhz. Afterburner is reporting that it is drawing 140w, however, later, when it dropped to 20FPS, it was drawing around 70w with the same clock.

 

[RJ16184]

In game, the GPU usage is dropping to like 0% and dropping off going back to drawing hardly anything, the gpu just seems to give up

 

[RJ16184]

That is most certainly contributing to the coil whine. It is the lowest series of Corsairs range and is pretty rubbish. It has poor quality internals and that model isn't even 80+ certified. It has a single 12v rail of 408w so if you are overclocking the cpu and gpu then I guess you may be getting towards the limits of that psu. Fire up some monitoring software first before pinning everything on the psu being at fault. Something like Afterburner and select the onscreen display to monitor cpu and gpu clocks and temps so that you can see if everything is working as it should. Then again if the psu is not able to supply enough power that would probably stop the clocks from boosting anyway.

got a video of it all here https://youtu.be/ZKJvzeXS8mw

if that helps

 

[RJ16184]

What settings you running on Metro? SSAA and PhysX should both be switched off.

Not turned PhysX off, but the high settings, not v.high, no tessellation, SSAA off it still hits hardly any FPS

 

[RJ16184]

If this helps

 

[RJ16184]

Physx should be off mate on Metro that is using GPU Physx that only Nvidia can use without getting a massive performance hit. Only AMD users can use CPU version of Physx

For me it was dropping to around 20fps regardless whether I was using cpu or gpu for physx and gpu usage was dropping when it was happening. Disabling physx fixed the problem completely.

Sorry for such a basic question, but how do you disable PhysX

 

[RJ16184]

Physx should be off mate on Metro that is using GPU Physx that only Nvidia can use without getting a massive performance hit. Only AMD users can use CPU version of Physx

For me it was dropping to around 20fps regardless whether I was using cpu or gpu for physx and gpu usage was dropping when it was happening. Disabling physx fixed the problem completely.

You two are my saviours. Three forums, 2 days, and you solved it. Feel like an idiot for not trying that myself. I absolutely am so over the moon you have no idea

 

[RJ16184]

I’m glad it helped

Thanks, have a brilliant new year, jesus Christ, off for a drink and a lie down. Before you go, any ideas why atilla is also taking a performance hit, its about 10/15 FPS below what comparative systems are getting