RX590 - Possible Issue

[rah^]

So for a while I've wondered if my RX590 has a problem or if its something else

In short sometimes I can be weeks without an issue and other times 2 problems in the same evening with it (in short it seems to freeze, then maybe go to a black screen and recovers or I have no choice but to restart the machine)

RX590 Red Dragon
B450 Pro Carbon
1600AF
16gig 3200mhz Corsair Ram
PSU - Be Quiet! system power 9 500w (which I am starting to suspect is the culprit)

only other thing I presume could be thermals however it doesnt seem to throttle back or anything before this happens

 

[The_Arbiter]

I'd go the route of radeon driver clean reinstall. Presume this is always in game and different games?
I'd check event viewer in the admin tab for anything obvious. Though i've found it rarely any use.
If that PSU is 5yrs old i'd be looking to replace as you could be right about it.

 

[Vince]

So for a while I've wondered if my RX590 has a problem or if its something else

In short sometimes I can be weeks without an issue and other times 2 problems in the same evening with it (in short it seems to freeze, then maybe go to a black screen and recovers or I have no choice but to restart the machine)

RX590 Red Dragon
B450 Pro Carbon
1600AF
16gig 3200mhz Corsair Ram
PSU - Be Quiet! system power 9 500w (which I am starting to suspect is the culprit)

only other thing I presume could be thermals however it doesnt seem to throttle back or anything before this happens

Are you running memory at 3200? If so turn XMP off for a while and see if you can recreate.

 

[ASMB]

I wouldn't be overconcerned that there is something wrong with the gpu as it doesn't crash/freeze very often. If you are worried that it is putting your psu under strain in some games I would go into the radeon software and use radeon chill in those particular games to set a maximum fps. This is particularly useful for games which have lots of loading screens and the fps goes into the hundreds during them

 

[rah^]

I'd go the route of radeon driver clean reinstall. Presume this is always in game and different games?
I'd check event viewer in the admin tab for anything obvious. Though i've found it rarely any use.
If that PSU is 5yrs old i'd be looking to replace as you could be right about it.

Sorry just seen these replies

Its a clean install of windows with chipset drivers and that was it - its also a new 500w PSU (well it'll be a year old now)

I havent noticed it do it on the desktop

 

[rah^]

Are you running memory at 3200? If so turn XMP off for a while and see if you can recreate.

It does it with XMP enabled or disabled, strangely I cant just recreate it either (ie some nights it doesnt happen and some nights it happens twice within minutes)

 

[rah^]

I wouldn't be overconcerned that there is something wrong with the gpu as it doesn't crash/freeze very often. If you are worried that it is putting your psu under strain in some games I would go into the radeon software and use radeon chill in those particular games to set a maximum fps. This is particularly useful for games which have lots of loading screens and the fps goes into the hundreds during them

I'd forgot about this, might give it a shot see what happens

 

[The_Arbiter]

Sorry just seen these replies

Its a clean install of windows with chipset drivers and that was it - its also a new 500w PSU (well it'll be a year old now)

I havent noticed it do it on the desktop

No idea then sorry. When i had one build with the same issues chipset drivers added stability, the driver specifically was a network one despite wifi not being used. But it was also the PSU all along too, i knew that due to how much more frequent the crashes random happened.

RAM checker is worth a punt, windows has one built in.

 

[spolsh]

500w PSU may be a little on the low side, think it's 550 + recommended for a 590 - saying that, recommended PSU requirements are often over-stated just to avoid people using low quality PSU's.

 

[rah^]

Abit of thread ressurection

I tried a few bits like clocking the speed back, new thermal paste etc

Overall nothings fixed the randomness of the crashing so took it out of the machine it was in and dropped it into my machine (Ryzen 3600 / 650w psu / this card) and same problem exists

I guess now I can say its the card itself? and seeing as we are in a time where I can't get my hands on a new one I presume its suck it up and live with it until something comes along

 

[The_Arbiter]

I know you tried downclocking, but did you try a frame limiter and/or lower resolution?

If you notice a degrading performance/reliability over time maybe flog it as parts/spares as you'll still get a good amount for it. But otherwise hold out would be my decision also.

 

[rah^]

Good shout, will give that a shot

To be fair I cant just make the problem happen which is annoying me!

 

[ASMB]

When it goes to black screen and recovers it could well be a software, not a hardware issue, AMD have worked on recovering from a black screen in their drivers

 

[rah^]

Apologies I'm abit slow on replying

it started initially as black screens but now it just seems to be it freezes completely

I can't just make the problem appear either as sometimes its fine for a few weeks and other times it can happen twice in an evening

I guess I could run it longer in my own machine see how it goes but knowing it happened once when it was in that machine for less than 20mins is a worry

As a mid ground, I've knocked 10% off the clock speeds, I've also disabled zero rpm mode on the fan and changed the profile on that and "so far" no issues since (but as previous posts, its so random when it happens)