Ryzen 5000 crashes - anyone getting them?

Joxeon · 12 Feb 2021 at 11:57

Iamzod said:
5600x here, getting reboots when initially starting games or in menu's but never under full load.

Division 2 reboots my machine instantly, can't even get to the first screen.

Stock or any overclock settings?

Iamzod · 12 Feb 2021 at 13:12

Joxeon said:
Stock or any overclock settings?

Stock apart from memory at whatever the AMD XMP equivalent is called.

Oddly enough I managed to get into Division 2 earlier and once in game it runs fine for ages, I have no issues at all when the machine is actually loaded up and doing some work.

After playing Div 2 for 20 minutes I exited the game & immediately tried to reload it, PC instantly rebooted.

pc-guy · 12 Feb 2021 at 13:49

GPU issues? if GPU is not stable it can freeze and cause crashes...are you able to log GPU load and clock speed with GPUz during games and idling to see if there are any problems.

also log it with HWinfo to see if CPU usage spikes somewhere.

Dave2150 · 12 Feb 2021 at 14:17

This is worrying to read. I was considering a Ryzen 5900x or 5950x, but can't find one in stock. Now that there are stability issues, I'm glad I'm waiting for Rocket/Alder Lake.

Hope you get your issues sorted. I know how frustrating it is to pay good money for new hardware, only to have crashes/issues to deal with. I had many issues with my Radeon VII and Vega64 that I spent too many hours on fixing (reverting drivers, reinstalling windows, changing cables, power cables form PSU), all of which were completely resolved with my MSI 3080 Gaming X.

Intel/Nvidia = stability IMO. After a hard day's work, last thing I personally want to be doing is troubleshooting some random crash/flicker/annoying issue.

Grim5 · 12 Feb 2021 at 14:21

No not at all 5950x rock solid just like 3950x was

Grim5 · 12 Feb 2021 at 14:22

Dave2150 said:
This is worrying to read. I was considering a Ryzen 5900x or 5950x, but can't find one in stock. Now that there are stability issues, I'm glad I'm waiting for Rocket/Alder Lake.

Hope you get your issues sorted. I know how frustrating it is to pay good money for new hardware, only to have crashes/issues to deal with. I had many issues with my Radeon VII and Vega64 that I spent too many hours on fixing (reverting drivers, reinstalling windows, changing cables, power cables form PSU), all of which were completely resolved with my MSI 3080 Gaming X.

Intel/Nvidia = stability IMO. After a hard day's work, last thing I personally want to be doing is troubleshooting some random crash/flicker/annoying issue.

Don't talk trash, you weren't going to buy AMD - and Jesus if there were widespread issue it would be all over Reddit/other tech forums

Iamzod · 12 Feb 2021 at 14:22

pc-guy said:
GPU issues? if GPU is not stable it can freeze and cause crashes...are you able to log GPU load and clock speed with GPUz during games and idling to see if there are any problems.

also log it with HWinfo to see if CPU usage spikes somewhere.

Doubt it's a GPU issue, i've just popped away from my PC & come back to find it at the login screen. It was just sat on the desktop with nothing running, checked error reports & sure enough WHEA 18 again.

snips86x · 12 Feb 2021 at 14:25

Can't say I have either. Updated the bios before installing the 5900x and it's been solid.

Joxeon · 12 Feb 2021 at 14:40

Iamzod said:
Doubt it's a GPU issue, i've just popped away from my PC & come back to find it at the login screen. It was just sat on the desktop with nothing running, checked error reports & sure enough WHEA 18 again.

Try either updating the bios or adding a slight vcore offset of +0.02

pc-guy · 12 Feb 2021 at 15:00

update bios and monitor the CPU voltage in HWinfo. also have a look at your C-state in bios setting etc.

Iamzod · 12 Feb 2021 at 15:01

Joxeon said:
Event viewer showing any event 18/19 errors around the kernel power event 41?.

Yes, i had the following a little earlier which accompanied the desktop reboot whilst I was AFK -

14:32:29 - WHEA 18
14:32:28 - Eventlog 1101
14:32:23 - Kernel-Power 41
14:32:28 - Eventlog 6008

Iamzod · 12 Feb 2021 at 15:01

pc-guy said:
update bios and monitor the CPU voltage in HWinfo. also have a look at your C-state in bios setting etc.

I can't find "C-State" in the BIOS anywhere.

Joxeon · 12 Feb 2021 at 15:03

What's the board?

WHEA 18 usually means the CPU isn't get enough voltage, could be down to MB or maybe just a duff CPU.

Workarounds would be updating the bios, adding a bit more vcore offset +0.02~3 or RMA the CPU if it's still behaving the same in a month or 2 after trying all the new bios.

Iamzod · 12 Feb 2021 at 15:07

Joxeon said:
What's the board?

Found C-State Squirreled away in a sub menu.

It's an Asus Prime X570-P

Iamzod · 12 Feb 2021 at 15:13

Joxeon said:
What's the board?

WHEA 18 usually means the CPU isn't get enough voltage, could be down to MB or maybe just a duff CPU.

Workarounds would be updating the bios, adding a bit more vcore offset +0.02~3 or RMA the CPU if it's still behaving the same in a month or 2 after trying all the new bios.

Not sure i'm happy doing a BIOS update on this thing, the whole system is 10 days old, i don't want it bricking a brand new board.

Josh · 12 Feb 2021 at 15:16

Grim5 said:
Don't talk trash, you weren't going to buy AMD - and Jesus if there were widespread issue it would be all over Reddit/other tech forums

Agreed, what total nonsense.

Iamzod · 12 Feb 2021 at 15:26

C-States Disabled & +0.03125v offset on Vcore, no difference, still reboots instantly with the same errors when loading Division 2.

Alex h · 12 Feb 2021 at 15:27

Dave2150 said:
This is worrying to read. I was considering a Ryzen 5900x or 5950x, but can't find one in stock. Now that there are stability issues, I'm glad I'm waiting for Rocket/Alder Lake.

Hope you get your issues sorted. I know how frustrating it is to pay good money for new hardware, only to have crashes/issues to deal with. I had many issues with my Radeon VII and Vega64 that I spent too many hours on fixing (reverting drivers, reinstalling windows, changing cables, power cables form PSU), all of which were completely resolved with my MSI 3080 Gaming X.

Intel/Nvidia = stability IMO. After a hard day's work, last thing I personally want to be doing is troubleshooting some random crash/flicker/annoying issue.

Oh Dave feeling lonely are we you really do talk tripe mate stop trolling you've done nothing but trash amd not only does it make you look silly it's also boring mate just go on your pc and enjoy it mate

Joxeon · 12 Feb 2021 at 15:55

Iamzod said:
Not sure i'm happy doing a BIOS update on this thing, the whole system is 10 days old, i don't want it bricking a brand new board.

If you have a flashback feature on the board then you can recover a bricked bios although bios bricking is very rare on today's boards, besides if it is an issue with the bios you don't want to keep having these reboots all the time.

Also by ruling out the bios it could potentially be a hardware problem so trying to get to the bottom of it before your 14day return window is up will mean a swifter turn around on any RMA.

Iamzod · 12 Feb 2021 at 16:04

Joxeon said:
If you have a flashback feature on the board then you can recover a bricked bios although bios bricking is very rare on today's boards, besides if it is an issue with the bios you don't want to keep having these reboots all the time.

Also by ruling out the bios it could potentially be a hardware problem so trying to get to the bottom of it before your 14day return window is up will mean a swifter turn around on any RMA.

No Flashback feature on the board unfortunately.