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Ryzen 5500 not boosting past stock speed

jaymar

jaymar

jaymar

Associate
Joined
9 Oct 2024
Posts
16
Location
Manchester
Hi all,

I have a prebuilt ********* system. I know quite abit about computers but I didn’t want the stress of building one myself so I got one prebuilt.

However, whatever I do it won’t boost/turbo.

I’ve updated the bios, installed the latest chipset drivers, refreshed the CMOS, enabled PBO (on auto and also engaged) , tried an auto overclocking pass via Ryzen master. This made my turbo 4350 on paper, but it still never actually went past 3800 in real life. I’m also on ultimate performance mode in windows energy, and have made sure my min processor state is 5% and max 100%

I have a 650watt PSU so it’s not that. I also run at 75c max (I installed an aftermarket large heat sink and dual fan cooler as the stock AMD wraith was absolute crap) so it’s not temperature throttling.

HWInfo shows that my turbo speed is 4.25 however NOTHING I run can get my power over 3.8 - I’ve tried cinebench 24 (multi core and single core) and Heavy load.

Any help you can give me would be appreciated.

My board is a ASUS AM4 chipset board, I have 32gb of Vengeance DDR4 running at 3200 using DCOS, 1tb Nvie SD, and a RTX 4060. I have 5 120mm case fans, 3 I take 2 exhaust.
 
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Hiya, thanks for your reply. It did dip to 3.6 at one point after trying something or other but then after resetting the CMOS via removing the battery it went back to 3.8
 
I have the overclocking set to auto, I haven’t touched any manual overclocking as I don’t know how. (Well, I don’t know enough to trust myself to sat the right values, I know the basics). I also installed the latest bios and with the cmos refresh I hoped both those things would fix it, but nope.
 
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I found the time to do it now. I couldn't find any temperature readings on HWinfo labelled 'VRMOS'. Took images but not sure how to attach them to the post
 
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Hi Joxen, Thankyou for your continued help. Yes I have contacted the builders (it won’t let me share the name it replaces it with asterixes, I presume this is a forum rule so I won’t try and say the name of the builder again)

I would have thought updating the bios/resetting the cmos) would have set things back to default though, if it’s ‘overvolted’.

Just out of interest, what would your suggestion be to set these voltages back to a normal range? (What would the normal range be)

Thankyou again
 
OKOKOO - so! I reset the bios again and I disabled DOCP and also the ASUS overclocking thing (the red option) on the top right of the bio (it has to have both disabled) - and manually set my ram speed to 3200) My cpu now runs at 4250mhz and the temperatures are WAY down, from 75c to 56c
 
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With the above settings I’ve now got 580 points on the multi core test as opposed to 546points (on cinebench24) when the CPU wasn’t turbo-ing. Plus my cpu goes down to 600mhz when I’m doing nothing as opposed to just being constantly stuck on 3800mhz
 
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I now have an extra 4000 points on the GPU test in cinebench also after doing what I’ve done above, in addition to the extra CPU points. Plus my GPU is running about 10c cooler. I’ve not changed anything else except disabling DOCP and the bios ASUs overclocking thing. I contacted the company that built the PC and they said:

I have spoken with the team regarding this and they have confirmed that this is due to turbo core. Turbo core will kick in on higher demanding processes such as gaming. This will then default back to the base clock speed when doing lighter tasks. This would not run permanently at higher clock speed otherwise the processor will be constantly running at hotter temperatures which could affect the life span of the chip.
My reply:

Cinebench recreates the stress on a CPU as if you were gaming.

I’ve actually turned off DOCP and the ASUS overclocker tool (the Red top right option on EZ bios) manually set my ram to 3200 in the advanced bios and it’s now turboing to 4.25mhz and the CPU is running 25c cooler and giving me 50 more points on cinebench24 multi core.

Core voltage also reads 1.20 as opposed to 1.5+ in the bios with the 2 aformentioned settings disabled.

The clock speed is also now down to 600mhz when I’m not doing anything on the pc, as opposed to before when it was stuck constantly on 3800mhz

Therefore it’s a software issue with either the DOCP profile etc.

 
Could this be a RAM issue? The company I bought it from are telling me to enable DOCP but when I do all the problems come back. Thankyou all for your help, it’s very much appreciated.
 
oweneades said:
Judging bye the screenshots the CPU looks to be hitting or exceeding the PPT (TDP Power limit) limit (most Fast and Slow which IIRC translate to time at limit rather than speed).

Its been a while since I have played around with a AM4 CPU at all but could it be the CPU was hitting the PPT limit at 3.8Ghz (due to higher voltage caused by the Asus settings) thus preventing the full Turbo / boost from being enabled?

Ignoring RAM for a second, does switching between the Asus overclocking being on or off cause the behaviour seen in the opening post (on = limit to 3.8 and off being full turbo to 4.25)?
Click to expand...
Yes, if I enable ASUS overclocking and/or DOCP, it causes it not to boost at all and just be constantly on 3800mhz on all cores. Disabling both asus overlocking and DOCP, I get normal behavior, so the mhz speed isn’t locked at 3800 and all cores respond and adapt to what I’m doing on the pc. Also as said before if I enable asus over locking and/or DOCP my CPU temps rise by about 20c
 
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