Ryzen w/ Elgato Problem

[Rowan88]

Hi,

I read a few things online regarding the new Ryzen CPU's not working with Elgato equipment and software.

Does anyone know if this is still the case as I was looking to order some parts tonight for a friend.

Thanks

 

[Rowan88]

Thanks for the replies..

So if his HD60S isn't detected they will just swap it for free with one that does? I'm sure it is only 1 year old but is there any time frame on it?

 

[Rowan88]

Thanks,

Do you know if its just the PRO model or others too? Everything I have researched suggests the PRO.

 

[Rowan88]

I have sent a support ticket asking about it. I am purchasing the PC tomorrow thats why I am a bit anxious lol.

 

[Rowan88]

Got a reply from them today:

Thank you for contacting Elgato Systems.

I'm glad you reached out to us with compatibility question, I'll be happy to help in any way I can.

The Ryzen 5 1400 should be compatible with the Elgato Game Capture HD60 S.

If you run into any trouble please feel free to contact us, we will be more than happy to assist you.

Also, I'm sending you a link to an article that goes over the system requirements for the Elgato Game Capture HD60 S. You can find it here:

https://gaming.help.elgato.com/cust...gato-game-capture-hd60-s-system-requirements-

I hope this helps clear things up, If there is anything else I can do to help, please feel free to let me know.

Best,
William Whitley

Seems like I am good to go then