S7 frustration....

SixTwoSix

SixTwoSix

SixTwoSix

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Joined
14 Sep 2007
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About a month ago, I hit update on the play store for a bunch of apps, left my phone running, came back to it 10 minutes later and it was caught in a boot loop. Did the usual, full charge then boot into safe mode, deleted anything I thought might be causing the error and still had the problem. Did a partition cache wipe and everything was good.

A few days ago, it did the same thing. Hit update on the play store for a few apps, phone has almost immediately frozen and gone into boot loop. Full charge, managed to eventually get into safe mode but couldn't do anything once in as the phone would freeze just after getting in. Did a partition wipe, no joy, did a full factory reset, no joy.

Was browsing google and someone suggested leaving it plugged into the PC while doing the reboots/wipes/etc, did the trick. Managed to do a clean wipe, phone booted up, albeit as a fresh install and went through all the setup. Started doing play store updates, same problem again. However this time there were no third party apps as it was a fresh install.

Luckily all photos and videos were backed up on an SD card so haven't lost anything too valuable.

I know it's a long shot, is there anything else worth trying before I contact Samsung for a warranty repair?
 
sounds like an update is the culprit, but you need to isolate the issue.

For piece of mind I use google photos to auto backup - it's free and unlimited storage.

I would contact samsung for warranty regardless as it's an isolated incident.
 
Internal ROM hardware could be the problem here, it happens unfortunately.
I'd first try flashing an official ROM from Samfirmware with ODIN first to see if it's something software based then if the same occurs get it off to Samsung.
 
Cheers for the replies, have no clue how to go about flashing a rom so I popped into CPW after work last night and it's off for repair.
 
Wish i'd just paid the £50 excess and done it through my bank insurance. Wife had an issue last month and the phone was back within 3 days.

Dropped it at CPW last week, took 6 days to even get to repair centre, been stuck at "with technician" for two days. If it has to be sent off to Samsung, it's up to another 28 days.
 
So got a call on Saturday from CPW, picked up the phone, they replaced the mainboard.

It's flying now but that's probably because it's a fresh install.
 
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