bought an adaptor to allow me to use Apple Carplay wirelessly from the following website
https://cplay2air.com
It seems to have been shipped from a UK Address based in Reading and whilst it is priced in dollars, it auto converts the price to GBP when browsing.
I have since changed my mind and decided that using the cable isn't an issue, the box hasn't been opened and so i emailed about the returns process, accepting i would be liable for the return postage.
They have come back stating they charge a $25 restocking fee and given me a returns address in China and advising me to put a declared value of $15 for customs purposes.
I'm just trying to work out what my rights are before getting into a discussion with them. I'm not sure whether i can argue against the restocking fee due to them not being UK based and whether the above legislation applies.
Similarly i'm not sure if i have grounds to complain about the return address being in China. At no point on their site does it mention China and the fact it's been shipped from somewhere in the UK seems like that should be an option for returns postage also.
Any help would be great.
Cheers
https://cplay2air.com
It seems to have been shipped from a UK Address based in Reading and whilst it is priced in dollars, it auto converts the price to GBP when browsing.
I have since changed my mind and decided that using the cable isn't an issue, the box hasn't been opened and so i emailed about the returns process, accepting i would be liable for the return postage.
They have come back stating they charge a $25 restocking fee and given me a returns address in China and advising me to put a declared value of $15 for customs purposes.
I'm just trying to work out what my rights are before getting into a discussion with them. I'm not sure whether i can argue against the restocking fee due to them not being UK based and whether the above legislation applies.
Similarly i'm not sure if i have grounds to complain about the return address being in China. At no point on their site does it mention China and the fact it's been shipped from somewhere in the UK seems like that should be an option for returns postage also.
Any help would be great.
Cheers
