Same upgrade error message everytime

AnastieByte · 1 Nov 2015 at 09:31

I have tried several times to upgrade my win 7 to win 10. Everytime I do, it fails with the following message.

I have goggled and it seems to say its a USB unknown device issue but I have no exclamation marks showing anywhere in device manager.

Im getting a new SSD today and was hoping to upgrade to w10 then clone the SSD. Sadly im stuck unless anyone has any ideas.

snips86x · 1 Nov 2015 at 09:34

What's your spec? Do you have an overclock set? Could be related...

AnastieByte · 1 Nov 2015 at 09:40

snips86x said:
What's your spec? Do you have an overclock set? Could be related...

Asus P8Z68V, i52500 was overclocked now set back to standard, GTX 680 standard clock 8GB Ram, SoundBlaster Z

andicole0 · 1 Nov 2015 at 09:55

Have you unplugged all USB devices, including any add in cards or hubs?
Andi.

AnastieByte · 1 Nov 2015 at 09:58

andicole0 said:
Have you unplugged all USB devices, including any add in cards or hubs?
Andi.

Thanks for the reply. Yes I have.

snips86x · 1 Nov 2015 at 10:30

AnastieByte said:
Asus P8Z68V, i52500 was overclocked now set back to standard, GTX 680 standard clock 8GB Ram, SoundBlaster Z

When you say "Now back to standard", is this after you requested help or have you got the same issue since setting it all back to stock?

AnastieByte · 1 Nov 2015 at 10:33

snips86x said:
When you say "Now back to standard", is this after you requested help or have you got the same issue since setting it all back to stock?

Sorry I should have made that more clear. It was set back to standard before I got the problem. So yes, same issue since setting back to stock. This one has me really puzzled.