Samsung 48H6400 defect?

kmetek · 8 Apr 2016 at 11:56

what do you think?

MOOGLEYS · 8 Apr 2016 at 14:07

Had that on my 55". Samsung replaced the panel and it's been fine since....

robfosters · 8 Apr 2016 at 21:30

Look at my thread. https://forums.overclockers.co.uk/showthread.php?t=18689916&highlight=username_robfosters

Panel was replaced twice, but happened again. Richer sounds agreed it wasn't just a panel fault and let me have the new 4K JU6400 as a replacement.

kmetek · 9 Apr 2016 at 08:43

Hate the idea being without TV for weeks

Especially now as DARK SOULS 3 comes!!!!

MOOGLEYS · 9 Apr 2016 at 10:15

Samsung came to my house and replaced the panel. It took them a couple of weeks to get the panel but I was not without the TV.

kmetek · 9 Apr 2016 at 15:45

They offered you temp. replacement or you had extra at home?
Warranty doesn't work like this here.
I gotta pack the TV and drive it to the warranty/store location and later pick it up.

Psycho Sonny · 9 Apr 2016 at 15:49

you should move to the UK ;-)

MOOGLEYS · 9 Apr 2016 at 15:59

kmetek said:
They offered you temp. replacement or you had extra at home?
Warranty doesn't work like this here.
I gotta pack the TV and drive it to the warranty/store location and later pick it up.

They sent an engineer who ordered the panel then two weeks later they came back and fitted the panel. I used the TV whilst waiting.

Seems a bit more of a pain in your land.