Samsung 980 (non Pro) 1TB showing in BIOS but not in Windows.

Jay_t

Jay_t

Jay_t

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Hi there,

I'm testing a new combination of inexpensive motherboard bundles for potential mass deployment into the workplace.

I'm using the Asus A520M-K, Ryzen 5600G, 16GB Ram and 1TB Samsung 980 M.2. The motherboard has the latest bios and default settings.

Although the Samsung 980 shows in the BIOS, it is not visible to the windows 11 installer. When I use an old SSD to boot into windows, the drive is not even visible in Disk Management.

In Device Manager I can see Standard NVM Express controller is saying "code 10" device cannot start and IO adaptor hardware error has occurred. I doubt anything is faulty because I have tried a second identical motherboard and M.2. I know from previous experience that the 500GB Samsung 980 works.

Can anyone help please? Is it just incompatibility or is there something I've missed.

Thanks,

Jamie
 
Not sure if helpful here but check in the manual as to M.2, PCI-e and SATA port provisioning as some of these kind of boards have limited lanes available and populating one of a M.2, PCI-e or SATA connection such may disable another.

EDIT: I had a quick look at the manual and couldn't see anything like that noted.
 
Last edited:
Rroff said:
Not sure if helpful here but check in the manual as to M.2, PCI-e and SATA port provisioning as some of these kind of boards have limited lanes available and populating one of a M.2, PCI-e or SATA connection such may disable another.

EDIT: I had a quick look at the manual and couldn't see anything like that noted.
Click to expand...
I've just turned off SATA completely as I don't need it. Sadly it's still not seeing the M.2 drive.
 
Jay_t said:
I've just turned off SATA completely as I don't need it. Sadly it's still not seeing the M.2 drive.
Click to expand...
Do you have another nvme drive to test? could be an issue with the drive rather than a setting.

tried a bios reset\remove the battery, disconnect from the mains and press the power button for 10 seconds then wait 20 mins?

edit - tried this?

youtu.be

Asus Prime A320M-k unable to recognize M.2 NVME drive after Bios reset. Solved

Asus Prime A320M-k was unable to find NVME M.2 Drive after reset of the bios. Try changing the CPU PCIe Lanes unlocked setting in the bois to Enabled. This m...
youtu.be youtu.be
 
Last edited:
ED209 said:
Do you have another nvme drive to test? could be an issue with the drive rather than a setting.

tried a bios reset\remove the battery, disconnect from the mains and press the power button for 10 seconds then wait 20 mins?

edit - tried this?

youtu.be

Asus Prime A320M-k unable to recognize M.2 NVME drive after Bios reset. Solved

Asus Prime A320M-k was unable to find NVME M.2 Drive after reset of the bios. Try changing the CPU PCIe Lanes unlocked setting in the bois to Enabled. This m...
youtu.be youtu.be
Click to expand...
Huge thanks for that! That looks like the default BIOS config is just plain wrong.

I'll try that once I get to work tomorrow and report back.:)
 
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