Samsung HD204UI RMA / Warranty Problem!

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Joined
27 Apr 2011
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547
Location
Nottinghamshire
Hi !!

I have a broken Samsung HD204UI (F4EG) sat here which I am not able to contact Seagate technical support about due to its serial number format. Has anyone else had any problems entering their serial number here to check the warranty / request an RMA?

http://support.seagate.com/customer/en-US/warranty_validation.jsp?form=0

According to the form - "Invalid Serial Number. Only letters A/a to Z/z and numbers 0-9, no spaces, no more than 20 characters." .... Yet the serial number has multiple letters in, starting with an S.

Also the email support form requires the serial number which ofcourse doesn't work either!

What to do?!

Regards,

James


Doesn't matter, finally found it out :D
 
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