samsung R60 dvd drive problem

CSA

CSA

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Joined
20 Apr 2006
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Lancashire
Hi i bought the wife a sammy R60 for her birthday only a month ago and every thing has been great with it .... until now ! last night we tried to open the dvd drive and found that it wasnt responding at all, so i then tried to eject it through the drive properties and still nothing

the thing is practically brand new and the dvd drive seems to have failed already altho its showing up ok in device manager, is there anything i can try to get it working before i RMA it ? i was thinking of a format but tbh i dont think that will help will it ? unless its some kind of software issue stopping the drive from opening ? but i cant see it personally :(
 
thanks man, n00b question but do u boot into a laptop bios the same way as desktop ? pressing F8 or summat ?
 
yeah it was F2, well the drive still didnt work so looks like im gunna have to send it back , big gutted really coz weve had it such a short amount of time :(
 
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