Thanks but I tried that already with no luck. I think it's unlocked as I popped in his O2 SIM and it was recognised straight away. Out of interest, does your model show as SM-S711B/DS?No idea how you force it but reference my handset is on 1st Feb 2025 security update. Bought it six months ago (ish). Is it locked to a provider?
Edit: Just noticed you can run a software update from System/About Phone. That might help if you haven't already tried.
Sorry for delay, didn't spot the reply notification until now. Yep, exactly the same model. Only thing I can think of is a factory reset to force a fresh update run but that is a pain if you have to backup and restore stuff.Thanks but I tried that already with no luck. I think it's unlocked as I popped in his O2 SIM and it was recognised straight away. Out of interest, does your model show as SM-S711B/DS?
Tried smart switch on a pc?I bought one of these for my Dad recently and for some reason, it's stuck on a security patch from last July. Does anyone know why this might be & if there's anything I can do to update it?
Smart Switch is my next port of call, what's ODIN?Tried smart switch on a pc?
Last resort ODIN
Or get in touch with Samsung
A tool that allows you to manually flash firmware to the phoneSmart Switch is my next port of call, what's ODIN?