Samsung soundbar/tv not saving settings?

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26 Nov 2002
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443
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Oxford
I have a Samsung QN95A tv and a Samsung soundbar HW-Q600A
The tv and soundbar are supposed to work together called Q Symfony,
My wife is always complaining that the tv sounds a bit muffled on the speaking.
once it's connected most of the sound settings are greyed out, you can only alter the Subwoofer bass.
You can only change the sound settings of the tv/soundbar via the soundbar remote.
I have tried changing these settings but they never save.
Today I have noticed that when I'm on the subwoofer settings on the tv If I raise the treble its raises the bass on the tv if I raise the bass it raises the bass on the tv as well.
Is this supposed to be like that, is there a way of resetting everything and starting again?

This is really bugging me, the point of a soundbar is to make it sound better not worse :(
 
via Hdmi e arc

Think i narrowed it down to you can't have any control over the tv speakers and soundbar apart from volume and the subwoofer bass setting. Really stupid, would not have bought it if I had known.
 
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