Samsung Ue32D5520 reboot problem

rodders · 29 May 2017 at 16:06

Hi all, Just put my ue32d5520rk in my daughters room, after running an aerial cable in. Plugged all in, re-tuned and all ok. Then it rebooted, then kept doing this.

Reading up online, I tried holding 'exit' for 15 seconds, but that did nothing.

I read to press MUTE 2,5,8 EXIT. This appears to stop it rebooting, but doesn't say its updating software, like it should with that button combination. But the TV wont do anything. Even the buttons on the tv wont change channel, but the LED flicks to say its noticed and input. But the fact the TV stays on rules out the power board to me and points at the logic board.

Then I read to take the back off the TV, link out the eeprom, reset to SDA. Power on and wait 20seconds, then power off. Power back on once link wire removed and its reset. Nope, not for me.

I checked the ribbon cable and cannot see any signs of overheating.

Any ideas on what else it can be, other than buying bits, with doesnt seem cost effective on an old set.

marcus_667 · 2 Jun 2017 at 09:17

leave tv into standby then press in quick succession info menu mute then power and try a full factory reset, if that doesn't work id say main boards goosed such is with the D5520 if the terrible screen ribbon bonding didnt get you the crappy mainboards did

brakeinup · 5 Jun 2017 at 16:24

I had the same rebooting issue on a UE40D5220 - the mainboard was at fault. I sent it for repair to a place called GTV in Watford. He swapped a chip on the mainboard, updated to latest firmware and sent it back. TV has been perfect since then. Cost was around £70 including return delivery.

Edit: I did do all the ribbon cable checks too.

rodders · 5 Jun 2017 at 18:00

Ah thank, I saw a place on eBay for the repair.
I'll check out GTV, rather send to a proper shop.

marcus_667 · 10 Jun 2017 at 00:06

rodders said:
Ah thank, I saw a place on eBay for the repair.
I'll check out GTV, rather send to a proper shop.

where abouts are you based , also Graham at GTV is a top bloke deal with him quite a bit

rodders · 10 Jun 2017 at 07:35

Southampton, just posted it off to GTV.

marcus_667 · 11 Jun 2017 at 17:07

rodders said:
Southampton, just posted it off to GTV.

if you was further up north could have shipped it to us for fix. graham will get it sorted no worries

Enver52 · 2 May 2019 at 16:56

rodders said:
Hi all, Just put my ue32d5520rk in my daughters room, after running an aerial cable in. Plugged all in, re-tuned and all ok. Then it rebooted, then kept doing this.

Reading up online, I tried holding 'exit' for 15 seconds, but that did nothing.

I read to press MUTE 2,5,8 EXIT. This appears to stop it rebooting, but doesn't say its updating software, like it should with that button combination. But the TV wont do anything. Even the buttons on the tv wont change channel, but the LED flicks to say its noticed and input. But the fact the TV stays on rules out the power board to me and points at the logic board.

Then I read to take the back off the TV, link out the eeprom, reset to SDA. Power on and wait 20seconds, then power off. Power back on once link wire removed and its reset. Nope, not for me.

I checked the ribbon cable and cannot see any signs of overheating.

Any ideas on what else it can be, other than buying bits, with doesnt seem cost effective on an old set.

Hi

Did you have any luck with your TV , I'm having a same problem since I tried to connect to internet.

rodders · 5 May 2019 at 06:24

Sent the main board of for repair and is OK.
Bar the hdmi ports are all now dead. But of a rubbish TV really