SCCM Primary query

IAmATeaf · 20 Jan 2011 at 22:27

I have a small test system setup comprising of a SQL Server and an SCCM Primary distribution server.

Now the SCCM client is installed on the primary but within the console it refuses to acknowledge that the client is installed and that the machine is approved. As a result it looks like no policies are pushed out, even though it's the same server.

The other weird thing that I've also noticed is that there is no applet for the client in Control Panel even though I can see where the client installed.

Being an SCCM newbie some of the above may not be the correct terminology but is there anything I can do to try and repair the above?

PAz · 23 Jan 2011 at 11:29

Sorry just realised you said that the cpanel applet isn't showing. What OS are you running plz and what version of ConfigMgr?
Any errors in ccmsetup.log?
If its installed, any errors in the locationservices.log?

IAmATeaf · 23 Jan 2011 at 11:46

The OS is Windows Server 2003 with I think SP2.

I'll check the logs over the next few days and report back

I've compare the folder contents of another server where the client has successfully installed and there are loads of files missing, tried the obvious copy the missing files over but that didn't fix the problem as the applet still wouldn't start.

Ev0 · 23 Jan 2011 at 13:15

It's not installing properly then.

Run ccmsetup.exe from the cilent install folder and look in the ccmsetup folder in system32 and monitor the log files to see what's going on when it tries to install.

PAz · 23 Jan 2011 at 14:50

ccmsetup.exe /uninstall from cmd if you want to remove first, may be a bit cleaner.

as ev0 said monitor ccmsetup.log during removal/reinstallation

IAmATeaf · 25 Jan 2011 at 13:09

Right I've checked for the ccmsetup logs and the folder ccmsetup folder doesn't exist in System32 so I can't check the logs.

If I copy the contents of this folder over from another box could I then run the appropriate command to install the client.

Ev0 · 25 Jan 2011 at 13:30

The ccmsetup folder is created when you start the client installation, personally I wouldn't want to copy it over.

What happens when you browse to the client install folder on the server and run ccmsetup.exe manually? (located <sccm install dir>\Client\ccmsetup.exe)

How long does the process stay up for when looking in task manager, and when running something like process monitor can you see the files 'doing' anything?

PAz · 25 Jan 2011 at 15:28

You can copy it over tbh, it doesn't make a difference.

If you run ccmsetup from a network it will just connect to your site server and download the files anyway.

Ev0 · 25 Jan 2011 at 19:06

This is on his site server though already as I read it, so may as well run it from the SCCM dir and work out why it's not running.

I'd want to know why it isn't esp if this is the server and something as simple as a software install isn't running.

PAz · 25 Jan 2011 at 20:12

Sorry you're right, I forgot it was the site server.

Whats your site status looking like? Healthy or any errors?

IAmATeaf · 26 Jan 2011 at 16:21

Chaps, is there a way I can find out what got installed on a particular computer.

Bit of history, I received VM images of a SCCM and SCOM system from say RIG1. Now I've effectively got this backup rig running on 2 other isolated rigs, say RIG2 and RIG3. Now on the 19/11/2010 something happened to RIG2 that caused the SCCM client to be installed onto the CMP server. On both the other RIGS, one of which is the source,the CMP server doesn't have the SCCM client installed.

So somehow RIG2 has corrected itself and the people using the rig are adamant that they've not really touched or used the RIG.

What I want to try and emulate is what happened to RIG2 on the 19/11/2011 so that the CMP server has the SCCM client installed. Now I've tried just manually installing the client but that doesn't seem to work properly as the parts of the client files were previously installed onto the D: drive, so a totally non-standard installation folder.

If I could somehow find out what happened on the 19/11 it might offer me a clue.

IAmATeaf · 3 Feb 2011 at 13:09

Just a quick update, managed to get the client installed on the primary but had to copy the ccmsetup folder from the already working machine and the INF/PNF file pair from the INF folder on the working machine to the not working.

I then initiated an Install Client request with a repair which successfully installed the client. No idea why I had to copy the above across though, just glad that it's now working