Hello
I need some help/ advice, I brought a second hand car from a garage, we agreed with the garage we would get the service done and they took the money for the service off. The garage who done the service told us they think radweld has been used but so far looked ok, in the first 2 weeks of owning this car the engine over heated and a glow plug flew out meaning my car had to be towed to a garage that garage couldn’t fix it so put a bolt in it (the garage we brought it from was informed about all of this)
We then took it back to where we brought it from as the diagnostics couldn’t be read, they say they sorted this and they repaired the glow plug, driving it home and the engine over heated again and coolant was then very low, took it back to where we brought it from again today who has said they will get their mechanic again to look over the car, we want a refund but he said it’s not as easy as that and they will speak to us in a few days. Where do we stand with this?
Thankyou
I need some help/ advice, I brought a second hand car from a garage, we agreed with the garage we would get the service done and they took the money for the service off. The garage who done the service told us they think radweld has been used but so far looked ok, in the first 2 weeks of owning this car the engine over heated and a glow plug flew out meaning my car had to be towed to a garage that garage couldn’t fix it so put a bolt in it (the garage we brought it from was informed about all of this)
We then took it back to where we brought it from as the diagnostics couldn’t be read, they say they sorted this and they repaired the glow plug, driving it home and the engine over heated again and coolant was then very low, took it back to where we brought it from again today who has said they will get their mechanic again to look over the car, we want a refund but he said it’s not as easy as that and they will speak to us in a few days. Where do we stand with this?
Thankyou