Here is a situation I have not come across before but was told by my senior manager that it is common place....
So, I work for company A who is a service supplier for company B.
Company B pays company A to deliver a service how they see fit as long as it's meets customers requirements and SLA's.
Company A needs to replace a technical manger and the first interviews go through as per the norm.
It is then understood that a second interview will take place along with Company B so the customer has some say or influence on who company A then hires.
Is this the norm?
I liken it to me going into a high street shop or somewhere like Tesco's and having a say at who they do or do not hire.
Surely a company providing a service should be trusted to get the best person for job and the customer expects to get the service they require regardless of who's hired.
So, I work for company A who is a service supplier for company B.
Company B pays company A to deliver a service how they see fit as long as it's meets customers requirements and SLA's.
Company A needs to replace a technical manger and the first interviews go through as per the norm.
It is then understood that a second interview will take place along with Company B so the customer has some say or influence on who company A then hires.
Is this the norm?
I liken it to me going into a high street shop or somewhere like Tesco's and having a say at who they do or do not hire.
Surely a company providing a service should be trusted to get the best person for job and the customer expects to get the service they require regardless of who's hired.