Seller wants courier to provide a QR code

Associate
Joined
22 Jun 2009
Posts
813
Location
Norwich
I've not heard of this before, but GD please enlighten me.
I bought an item from an auction site and the seller initially wanted collection only.
In the end we agreed that I would organise a DPD courier to collect from his address.

The seller said he would like the courier to present a QR code to him so that the item is marked as collected.

I've not heard this practice before. My understanding is that the courier simply scans the printed shipping label (which I have emailed to the seller) and online tracking is updated as "collected".

Am I missing something here?
 
They basically want to treat the courier collecting the item the same as if you collected it in person - meaning that if the courier loses it or its not what you expected when you receive it there will be nothing you can do it about it.
Sure I get that's the basic idea. But how can I ask DPD to provide a service that's not part of their remit?
 
Yeah, this is your burden, since you're the one arranging the collection.

Seller wanted collection only, you're appointing an agent to collect on your behalf, so the seller wants it treated as a regular collection: where the eBay qr code is scanned to confirm collection.
I'm not complaining or objecting. I am trying to figure out where this QR is and how I can reasonably ask the DPD courier to present it.
 
Back
Top Bottom