Selling tickets on via gogo

Bassmansam · 21 Oct 2021 at 13:50

I accidentally ended up with 4 tickets to see Red Hot Chilli Peppers.

Anyway, i put two on via gogo and they sold last night. Problem is these are mobile tickets and whilst there is an option to transfer the tickets to someone else on the ticketmaster app, viagogo won’t give me the buyers details. My only option is to upload a ticket pdf which i won’t have.

So, my idea is to upload a pdf with my contact details and ask them to contact me to arrange transfer hoping via gogo don’t catch on, i don’t lnow why they are being stubborn and withholding the details as it is. Anyone had a similar situation?

Bassmansam · 21 Oct 2021 at 17:23

VincentHanna said:
I'm pretty sure they will be checked before being sent on

Otherwise you could send some obscene porn disguised as a PDF

When you say they are "mobile tickets" what does that mean? A QR code? Can't you create a PDF from that page?

Yea but its a qr code that updates every hour or something so a screenshot won’t work. The only way is to get the users details and transfer them officially via the ticketmaster app.

Bassmansam · 21 Oct 2021 at 17:37

dLockers said:
Only thing to do is mail them your phone.

They won’t tell me who the buyer is

If they did i could sort it

Bassmansam · 21 Oct 2021 at 17:40

savagesam117 said:
Share your ticketmaster details with them. Make sure your card details are linked so they can also treat themselves for the inconvenience

they won’t tell me who the buyer is. I suppose i could upload instructions in a pdf just hope viagogo don’t cancel the sale based on that

Bassmansam · 21 Oct 2021 at 18:21

coombs said:
surely the answer here is to contact via gogo ?

i did and they are pretty much saying they won’t give me the buyers details. Apparently if i cancel i may have to cover the cost of the tickets. Not sure how tbey can enforce that as i haven’t paid them anything/given my payment details.

Bassmansam · 22 Oct 2021 at 10:56

GR63 said:
More important Q.. did you scalp them to pay for a scalped GPU?

wut?

Bassmansam · 2 Mar 2022 at 20:00

Mellowfellow said:
Hello all.
A little late to the discussion but I don't buy or sell tickets online for events until today.
Just wanted to ask if anyone has negative feedback for Viagogo, I went to Wembley Stadium website for tickets for Tyson Fury v Dillian Whyte and it sends you through to Ticketmaster but all the affordable options were gone and they only went on sale at midday today. I thought I had lost out but Googled tickets for the event and found Viagogo website so looked at it and found a ticket, more expensive than it would have been via Ticketmaster but affordable. Could have been someone who was just buying tickets with a view to making a profit or couldn't attend because it clashed with something and trying to recoup the money.
Anyway, according to the website you're protected by the fact that the seller, doesn't get paid until the event, so if its cancelled you should have a refund, but my question is , what if it's fake and not validated if I turn up to the event on the day? What is the procedure for dealing with this?

i believe if you don’t get in to the event you are due a refund. I am op in this thread and have bought tickets from via gogo before no problems.

Bassmansam · 4 Mar 2022 at 17:10

~Divine~Wind~ said:
Oooh sounds like they may finally be putting something in place to help actual fans get tickets, can only be positive
We saw RHCP @ stadium of light a while back, they were terrible live lol

really? I know anthonys not always a great live singer, was it him that was off?

Bassmansam · 20 Jun 2022 at 09:53

**bump**

Any leagal eagles about?

The gig i sold tickets for is coming up this Sunday, ticketmaster aren't releasing mobile tickets until 3 days before the event yet somehow viagogo want me to upload the tickets today or apparently the order will be cancelled and they will make me cover the costs of the buyers tickets. Can they legally force me to do that?

I've contacted them saying said tickets won't be avialble until Thursday, so hopefully they hold off with their threat.

Bassmansam · 25 Jun 2022 at 14:26

Dlamb9797 said:
Hi mate how did you resolve this in the end I’m in the same situation now please could do with the help mate

Cheers

I did yea, via gogogo let me change ticket type to mobile. Although the tickets have changed to print at home annoyingly. Viaogo sent me the buyers details so i sent him the pdf, haven’t heard anything from him.

Hope he isn’t looking me up on social media so he recognizes me tomorrow ( got seats next to him) and has a moan about me selling tix to him 2x face value lol..