Sending A PSU back to Corsair?

[Ice Rich]

Hi there,

My HX620 has died, I am sending it back to corsair but I don't know if I need to send just the main PSU or the leads as well? I don't want them sending me another unit without any leads if I've already sent them off etc.

Any one have any ideas?

 

[mattyfez]

Heres the official support forum:

http://www.houseofhelp.com/forums/forumdisplay.php?f=178

Heres a post from RAM GUY ( the resident techie ) explaining what to do if you have a fault:

http://www.houseofhelp.com/forums/showthread.php?t=52317

I belive there is now a UK/EU service center, so you shouldnt have to send it back to the USA.

If its less than 6 months old you may be better off getting a replacement from your retailer though, rather than from corsair direct.

 

[Ice Rich]

Thanks for reply

Posted on their forums.

I belive there is now a UK/EU service center, so you shouldnt have to send it back to the USA.

If its less than 6 months old you may be better off getting a replacement from your retailer though, rather than from corsair direct.

I think its older, I have an RMA number and will be sending to a place in the Netherlands,

 

[PhillyDee]

I just sent the psu back. Got a bnib one back. Now have 2 sets of leads etc.