Sending email to hotmail via bt

joey1211

joey1211

joey1211

Soldato
Joined
28 Dec 2003
Posts
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Aberwristwatch
Is anyone else getting bouncebacks when they try sending email to hotmail / outlook / live / email addresses via BT.

We've been having problems for over a week now and BT are next to useless in providing us with any info as to when it will be sorted. They just ask me to keep forwarding the bounce back messages

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The e-mail system was unable to deliver the message, but did not report a specific reason. Check the address and try again. If it still fails, contact your system administrator.

< c2beaomr08.btconnect.com #5.0.0 SMTP; 550 SC-001 (BAY004-MC1F48) Unfortunately, messages from 213.123.26.186 weren't sent. Please contact your Internet service provider since part of their network is on our block list. You can also refer your provider to http://mail.live.com/mail/troubleshooting.aspx#errors.>
 
Orcvader said:
However seeing as your email is via BT... surely that means Microsoft themselves is blocking an IP BT is using for their email servers? BT really needs to contact Microsoft in that case.
Click to expand...

It does seem to be the case. It's been over a week now and all I get from BT is... "Currently as it stands, we are still experiencing issues in regards to sending e-mails to hotmail / Microsoft. Currently we are endeavouring to make sure that this issue is resolved as quickly as possible and apologise for any issues so far." :rolleyes:
 
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