Sent home from CBT due to lack of instructors

Linkex

Linkex

Linkex

Associate
Joined
4 May 2011
Posts
1,065
Just wondering if this has ever happened to anyone else - CBT yesterday, which I booked about 3 weeks ago. 1 instructor, 4 students. Went through all the pre-road ride stuff, at which stage I was told that there wasn't going to be time to do 2 road rides, so I should go home and call the company and reschedule just the road ride portion.

I have done so, but it has meant having to take a half days holiday from work. The problem is that I have a new YBR being delivered to work on Wednesday, which I obviously need to be able to ride to get it home, so I have no choice but to either sacrifice the holiday time, or reschedule the delivery for well over a week from now.

I will say that I was doing this with my partner and it was clear half way through the morning that she wasn't getting to the road ride stage, so if someone had to go, I was the logical choice, as she wanted to leave anyway rather than wait for me, however, the guy knew I needed my CBT passed for Wednesday as we had been chatting about it earlier in the day and more importantly, I booked and paid for the day weeks in advance, and no mention was made of this, or even of it being a possibility, until the road ride time came and he basically said to go home and book a road ride for another day.

So, am I overreacting, or do I have a right to be ****ed off about this?
 
I'd get it completed and push for a refund of your fee personally the worst they can say is no.

You can't just turn up for a CBT so they knew how many people were coming on that day, so should have had a suitable amount of instructors in to accomodate them.
 
Last edited:
I'd take it from work as unpaid leave and have the company compensate you for loss of earnings. No reason you should loose a half days holiday because of their lack of organisation.

I had to wait 45 minutes after everyone else had gone off on theirs for our instructor to arrive. We only had an hour in the end but I didn't mind as we had a play with some speed guns & emergency stops etc.
 
I'd be p****d off, it's 2 learners to 1 instructor on the road. But if he said it was all in one day, then it should be.
 
You must log in or register to reply here.
Back
Top Bottom