I have recently ordered something and when i did i thought the final page would be a review order page including a shipping address. However there wasnt and it just said order confirmed.
I rang up the place and was told i need to fill in a form to send it to a seperate delivery address. I received this today
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Hi
Attached is a form that we will require you to fill in so that we can change the delivery address for your order. If you can read over this, fill it in and send it back to us with a copy of the front and back of the card you will be paying on we will endeavor to get this done for you as soon as possible. This will also incur a one off fee of £5 to cover Administration costs we will incur for doing extra security checks in order to obtain authorization on sending the goods to an alternate address.
Regards
Michael O'Brien
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However there is no form attatched and i am not willing to pay the £5 administration fees. I would have got the item somewhere else if i knew I had to mess around doing this.
If the money for the product has already been taken from my account but the item has not been shipped as it is not in stock until thursday I am going to ask for a refund.
What a horse**** company they are running!
I rang up the place and was told i need to fill in a form to send it to a seperate delivery address. I received this today
---------------------------
Hi
Attached is a form that we will require you to fill in so that we can change the delivery address for your order. If you can read over this, fill it in and send it back to us with a copy of the front and back of the card you will be paying on we will endeavor to get this done for you as soon as possible. This will also incur a one off fee of £5 to cover Administration costs we will incur for doing extra security checks in order to obtain authorization on sending the goods to an alternate address.
Regards
Michael O'Brien
---------------------------
However there is no form attatched and i am not willing to pay the £5 administration fees. I would have got the item somewhere else if i knew I had to mess around doing this.
If the money for the product has already been taken from my account but the item has not been shipped as it is not in stock until thursday I am going to ask for a refund.
What a horse**** company they are running!