Serious o2 Scam

Spacky · 15 Mar 2006 at 11:06

Being an O2 customer this almost had me.

You may wonder why I said Serious in the title, last night I had an unknown number ring me asking who it was using this number. The voice sounded english and the guy in question about 40-50 certainly older.

This looks almost legit except its not addressed to myself like other bills and does not tally with my bill (checked it on the legit addy).

Just in case any of you may get this, as this is my first.

>>> O2 <[email protected]> 15/03/2006 11:16:10 >>>
Dear O2 customer,

Your O2 bill for 13/03/06 is ready for you to view online. We will collect £86.82 from your account in accordance with your payment terms.

Please return to the shop http://www.O2.co.uk/shop to access your account. Simply click on the View My Bill section on the top left hand corner of the screen and enter the username and password you chose when you placed your order.

Can't remember your password? Please go to

https://flash.o2.co.uk/login/o2uklogin/login.html

and follow the online prompts.

You will see that your first bill contains two line rental charges, one for your first month and the second for the next month (in advance). In future, you will simply be charged monthly in advance.

If you need any help understanding your bill, please go to http://www.O2.co.uk/help and enter your mobile number under Bill Enquiries to view our FAQs.

Thanks for choosing O2.

Got a mate who's always a bit strapped?

Save them some money - tell them about O2

http://www.o2.co.uk/shop

Please note that this email has been sent to you from an unmonitored email account so replies to it will go unanswered. If you need more help, please visit our online Help Centre (http://www.o2.co.uk/help)

O2 UK Limited. Registered office is at 260 Bath Road, SL1 4DX

JohnnyG · 15 Mar 2006 at 11:09

OK I'm dim, what's the catch?

Basher · 15 Mar 2006 at 11:10

JohnnyG said:
OK I'm dim, what's the catch?

I didn't want to be the first one to ask

Spacky · 15 Mar 2006 at 11:12

All o2 emails address the customer personally.

Speaking to o2 someone has apparently gained access to o2's customer database and contact details. Hence people ringing you up asking who this is etc.

smokey · 15 Mar 2006 at 11:13

Exactly, nearly had me fooled too because it looks exactly like my o2 bill email which i got this morning!

JohnnyG · 15 Mar 2006 at 11:14

How do they get money out of you then?

Nathan · 15 Mar 2006 at 11:14

What was the phone call about? Im lost

Basher · 15 Mar 2006 at 11:15

Spacky said:
All o2 emails address the customer personally.

Speaking to o2 someone has apparently gained access to o2's customer database and contact details. Hence people ringing you up asking who this is etc.

If they have gained access to O2's customer database, why wasn't the email addressed to you personally?

Nathan · 15 Mar 2006 at 11:15

Spacky said:
All o2 emails address the customer personally.

Speaking to o2 someone has apparently gained access to o2's customer database and contact details. Hence people ringing you up asking who this is etc.

i hope thats not true!!

Scottland · 15 Mar 2006 at 11:16

So they gain your contact details etc?

What do they hope to acheive by this? Marketing?

Rich_L · 15 Mar 2006 at 11:17

JohnnyG said:
How do they get money out of you then?

Yes indeed, the links send you to the legit O2 site!

Sounds like something/someone has messed up at O2, rather than a scam

Basher · 15 Mar 2006 at 11:18

Rich_L said:
Sounds like something/someone has messed up at O2 ...

From past experience, that sounds very likely

Kerplunk · 15 Mar 2006 at 11:18

The links go directly to O2 though? :confused:

edit: someones already said it.

JohnnyG · 15 Mar 2006 at 11:19

Rich_L said:
Yes indeed, the links send you to the legit O2 site!

That's what I thought, normally with the scam sites you can put in any combination of username/password

Spacky · 15 Mar 2006 at 11:19

Nathan said:
i hope thats not true!!

Me to hope it was a panic of words on his behalf

But apparently a call had prefollowed the email before its sending.

I can't see how it would get you except on the basis of the email being opened and read.

Is there anyway I could get scammed as I pay DD so any customer database access surely would have all my payment details in it.

Kerplunk · 15 Mar 2006 at 11:20

Paranoia tbh

Spacky · 15 Mar 2006 at 11:20

JohnnyG said:
That's what I thought, normally with the scam sites you can put in any combination of username/password

The bill amount is fake and not linked to my account it does make no sense but check the email the subject had a <@> in it?

Whats that bout?

Kerplunk said:
Paranoia tb h

Hell yeah, but I had that nonce guy ring me up asking who it was on this phone

JohnnyG · 15 Mar 2006 at 11:20

Spacky said:
But apparently a call had prefollowed the email before its sending.

That's it, confuse me more

Kerplunk · 15 Mar 2006 at 11:21

Spacky said:
The bill amount is fake and not linked to my account it does make no sense but check the email the subject had a <@> in it?

Whats that bout?

Hell yeah, but I had that nonce guy ring me up asking who it was on this phone

<[email protected]>

That?

Spacky · 15 Mar 2006 at 11:21

JohnnyG said:
That's it, confuse me more

lol

Panic typing sorry

Man rings you up, asks who this is, then inbox has an o2 email marked as spam.

Kerplunk said:
<[email protected]>

That>

No in the subject line its legit but a few blank characters after is aa <@>