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Serious Problems

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31 May 2007
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I've been getting this problem lately, which is extremely frustrating, as I can't work out what's causing it. Over the last few months, I'd occasionally experience a freeze, and the occasional BSOD. The error always said stop error 0x0000116. It didn't bother me that much, as it wasn't very frequent, untill yesterday. I fired up sketchup, and after 5 minutes, a BSOD. From then on, I couldn't boot into vista at all, every time it was just about to load up to the log in screen, another BSOD, with the same error code. I've re-installed vista 3 times over the last day, where it seemed to go nicely, but then after installing the ATi drivers, and then some windows updates, it'd go back into the circle of BSOD, restart, BSOD. I've been looking all over the internet for any similar problems, and I've came accross people who have had the same issue, but there wasn't any results of it. Anyway, I was begining to think this is either a windows update problem (ie, something like installing an update is the cause of this), or it's my 3870X2 that is failing. I tried an old 1600XT I had laying around to see if it was vista or the X2, and the 1600 worked fine, so I threw the X2 back in, and no BSODs on boot up, though my PC has crashed a few times, but no BSOD, so I'm now thinking it's not my X2 that's slowly dying, but it's something to do with drivers. It's extremely frustrating trying to figure out this problem. I've noticed a few other people on here seemed to be having a similar issue too, which seems not limited to ATi, but seems to be occuring with vista x64. Anyone got some input into this situation?
 
Ok, so I spoke way too soon, just after I posted, a BSOD, and then the circle of BSOD - restart, the problem is with the atikmdag.sys file, I deleted it in safe mode, and I could once again boot into windows without problems.
 
Try some diagnostics of some form, don't just immediately look at drivers as the culprit. Have a bash with prime95, memtest, orthos etc. I was getting huge issues before, turned out to be faulty memory.
 
I would probably agree with the post above, if you are running a few sticks of ram take one out and run for a little while, if it still crashes, swap them over and see how you get on.

Lastly if your memory is fine a bios update may fix the problem, it did for me with very similar problems with vista x64 on a dfi board.
 
I've been doing some testing, and I've messed around with the sticks of RAM, took all out bar one, then put another back in the second slot. That seemed to get rid of the BSOD, I just got a freeze, or maybe a VPU recover. I tried two sticks in dual channel, slots 1 and 3. No BSODs, but still crashes. So i tried them all in again, no BSODs again, but It still freezes. I know that the RAM is not in the original order I had it in previously, So I think that has had something to do with the BSODs stopping. Now though, any time I run something that needs 3D acceleration, I get a crash/freeze. I'd open up sketchup, an existing model I'd made, and it would either crash on trying to open it, or VPU recover, and open it, and I could actually use sketchup. If I closed it, and opened it again, it would just freeze, same goes for games. World in Conflict actually gave me a red screen, with the error 0x0000024. I can't run any CPU and RAM stress tests at the moment as I'm at work, but I'll give them a try later on when I get home.
 
I would go for bios then memory... sounds incredaily similar to what was happening with my machine under vista x64, the bios update fixed the problems, what board do you have?

Amount of memory would be good to know also!!
 
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I would go for bios then memory... sounds incredaily similar to what was happening with my machine under vista x64, the bios update fixed the problems, what board do you have?

Amount of memory would be good to know also!!

Pretty similar to your system, Q6600, 4GB G-skill RAM, Asus P5K Deluxe, and vista x64. I was wondering about a bios update, but I couldn't work out how it would cause problems if nothing had changed since my last bios update. I'll download the latest when I get back and see if that resolves anything.
 
Just did a bit of research and was kind of expecting to see something about memory on bios updates, although the latest bios offers improvements, there doesn't seem to be anything that is an obvious solution to your problem.

Other thing that is common is that the boards undervolt the ram, so thats worth having a look at. Also is there anything in the system logs (event viewer) that suggest where the error is coming from?
 
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Ok, so I've tried a few CPU and RAM stress tests, and it's beggining to look like it's my X2, anything stressful is fine, untill it's something that's in 3D. Ran orthos for a while, no issues, after that, I tried sketchup, crashed on start attempt, i've also tried WIC a few times. One try, I played the tutorial for about 5 minutes before it crashed, most other times, it crashes on launch, or just as the level begins. I'm just having a guess, but is it a possibility that one of the BIOSes on the X2 has corrupted? The BSODs have gone completely now, from what I can tell at least, though it still crashes, my computer is usable aslong as I don't try to play a game or use CAD apps that need GPU acceleration.
 
I have heard of others having stability issues with the latest two sets of drivers, I hope that you can find some kind of fix... Have you tried Omega and XG drivers? Many years ago when I moved away from a geforce 3 ti200 to an ATI 9700 pro I had huge stability issues on my asus A7V333 mobo. It turned out that the VIA KT333 chipset and the graphics card simply would never work efficiently together causing crashes and skipping audio, after changing my motherboard I was away.

What I think I am trying to say is - Have you got a friends machine you can try the card in?
 
Would be pretty odd if it was a compatibility problem, as it's been working fine previously since i bought it in february, and the 8.3 drivers worked fine too, Although, i get get no crashes when i installed my x1600. I'll put my x1600 in again tonight and see if i can get it to crash or BSOD. I'll also try 8.1 and 2 drivers, see if that makes any difference.
 
Would be pretty odd if it was a compatibility problem, as it's been working fine previously since i bought it in february, and the 8.3 drivers worked fine too, Although, i get get no crashes when i installed my x1600. I'll put my x1600 in again tonight and see if i can get it to crash or BSOD. I'll also try 8.1 and 2 drivers, see if that makes any difference.


Ahh yea you did say that, sorry I was going off on a tangent... It would be a good idea none the less to put the card into another machine and see if it manifests problems there, at least that way you can be sure before messing about and sending the card back!
 
Kylew, dont wanna go off topic but just a quick note to say its easier to read your posts if paragraphed, also may get you replies faster :).
 
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