Serious Talktalk problems.

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Joined
3 Apr 2008
Posts
11
Location
Darlington, UK
I've been with Talktalk for about a year or so now and I must say, its dire. I stopped gaming for a long time so my parents got the net changed over to Talktalk to cut down prices so everyone in the house can just browse the internet.

Now, I'm getting back into gaming and I notice it more than ever...only problem is, its not just with gaming.

I am constantly getting disconnected/dropping out and I have the worst lag ever when playing 360 or cs.

I really don't know what this is, I am using the upstairs phone socket to get my adsl connection through, they say this might have something to do with it but their both exactly the same!

I tryed to change to Orange broadband as my neighbour is on this and he has no problem at all but I am apparently not on a BT line, I think I am Opel Telecoms line (?). I dont want to pay £120 to get a new BT line, even though it just needs ******** activating.

It's seriously frustrating when I am about to spend £600 on a new system and knowing that I could face some serious lag problems.

Anyone having the same problems and/or got any tips?

Thanks!

EDIT: My network is wired, so I know its not a wireless connectivity problem when dropping out. I use a Belkin router.

EDIT2: If anyone has any alternatives that I could possibly use, that'd be also great!
 
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I've been with Talktalk for about a year or so now and I must say, its dire. I stopped gaming for a long time so my parents got the net changed over to Talktalk to cut down prices so everyone in the house can just browse the internet.

Now, I'm getting back into gaming and I notice it more than ever...only problem is, its not just with gaming.

I am constantly getting disconnected/dropping out and I have the worst lag ever when playing 360 or cs.

I really don't know what this is, I am using the upstairs phone socket to get my adsl connection through, they say this might have something to do with it but their both exactly the same!

I tryed to change to Orange broadband as my neighbour is on this and he has no problem at all but I am apparently not on a BT line, I think I am Opel Telecoms line (?). I dont want to pay £120 to get a new BT line, even though it just needs ******** activating.

It's seriously frustrating when I am about to spend £600 on a new system and knowing that I could face some serious lag problems.

Anyone having the same problems and/or got any tips?

Thanks!

EDIT: My network is wired, so I know its not a wireless connectivity problem when dropping out. I use a Belkin router.

EDIT2: If anyone has any alternatives that I could possibly use, that'd be also great!


Hmmm, have you tried running a wired extension lead directly from the main downstairs phone socket, instead of using one from your upstairs socket like i do, just to see if it makes a difference....i have an upstairs socket and phone, but the line noise is horrendous compared to the downstairs phone.

I'm pretty much in the same posistion as you..with TT, wired upstairs usage but have a great connection, low 30-50 pings and this is on a connection limited to 4mb due to exchange distance.

Of course a lot of problems with bad internet connections is down to the hardware in the phone exchanges...just bad luck i guess.
 
How much would a wired of this length (I'm talking a good 30-35 metres) to get it upstairs cost? Haha. We have 1 pc downstairs and 3 upstairs...so, everything is upstairs!!

I really am in a pickle atm and I'd like to try it downstairs on that socket but I dunno how the hell i'd do it.

I think my connection is limited to 2mb also which is totally and utterly gash.
 
How much would a wired of this length (I'm talking a good 30-35 metres) to get it upstairs cost? Haha. We have 1 pc downstairs and 3 upstairs...so, everything is upstairs!!

I really am in a pickle atm and I'd like to try it downstairs on that socket but I dunno how the hell i'd do it.

I think my connection is limited to 2mb also which is totally and utterly gash.

Well, cant you just take your Pc downstairs to the main socket as a temporary measure for testing, at least that way you can eliminate one potential cause of the problem, before buying an extension lead.

Its a hassle i know, but i cant see any other way.
 
I guess I could...I might try that now when everyone is out.

Its just frustrating to the least when my neighbour is rocking it well and I'm having it ****.


Just ran a speed test on thinkbroad and got 0.7 mbps down and 0.1mbps up. Its absolutely dire.

Ran it on speedtest.net and got 1507 kb/s down and 139 kb/s up. So bad!

Going to try it at the master downstairs now and see if this gets any higher.

Watch your language
 
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Ok, I am downstairs at the moment and if I am honest, it isn't much better.

Thinkbroadband

2111.57 kbps down
64.27 kbps up

Speedtest

2278 kbps down
102 kb/s up

Slight improvement on the down but decrease on the up, I dont see anything to warrnt moving my stuff downstairs.

What do you guys think?
 
Ok, I am downstairs at the moment and if I am honest, it isn't much better.

Thinkbroadband

2111.57 kbps down
64.27 kbps up

Speedtest

2278 kbps down
102 kb/s up

Slight improvement on the down but decrease on the up, I dont see anything to warrnt moving my stuff downstairs.
What do you guys think?


Well if your on a 2mb connection, thats as fast a download speed as you can expect.

Upload is abit slow, but your entering peak hours at 6pm onwards, so that could explain that.

What about ping times?....thats usually the best measure of how good/bad a connection is.

Do you know how to run a trace route?.
 
Assuming you have or can borrow a laptop, connect first upstairs and then downstairs - login to the router (192.168.1.1 if via ethernet - username/password: admin)

We need the Bandwidth Up/Down, SNR Up/Down and Attenuation Up/Down logging seperately for upstairs/downstairs

Post the stats here and we can have a look and try to help further :)
 
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