Server 2008 + Exchange 2007 + Backup Exec 12.5 GRT

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Joined
18 Oct 2002
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Has anyone managed to get this working properly? I've had no end of bother with it and I'm thoroughly annoyed now, even taken out a support ticket with Symantec who have just turned around and said its a microsoft problem.

Thing is, everyone says installed the MAPI CDO thing, I've done this like 3 times but it still fails, MFCMapi fails with "MAPI_E_CALL_FAILED" which everyone replies with "just install the CDO" but I have, the appropriate reg keys are there as well!

What the hell is going on?
 
I wish it was that easy, I've gone through all the sum kb's to no avail, it is definitley a Mapi problem but I just don't know what.

Does it matter that it's x64 sbs?
 
Yes it has a mailbox, it's not hidden from the GAL, it's a delegated exchange admin and has full access to all mailboxes (tested using outlook).

I'm tearing my bloomin hair out, and you know the worst thing? It works if you use backup-to-disk, but apparently this is because b2d doesn't use MAPI.

Just tried MFCMapi 32bit and it appears to login now, but selecting the mapi profile, it looks like a really old version, like office 2000 and then it says some of the DLL's are missing, which is a bti strange because I have uninstalled and reinstalled the latest CDO/MAPI stuff from m$ about 3 times now!
 
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It should work, we have it working at other client sites but I dont even get granular options when i go in to the selections.

Symantec have just fobbed me off to microsoft now because its a MAPI issue but my boss isn't accepting that and wants it escalated so I will have to see what they say.

I'm getting a new mapi error in mfcmapi now after installing outlook 2007 whereas it wouldn't connect at all previously as it looked like it had office 2000 mapi stuff based on the "profiles" window that came up. MAPI_E_NOT_FOUND is the new one but there is very ltitle information regarding this error and backup exec :(
 
Yes, it's a 2008 SBS server, the only other server onsite is a 2003 TS which I really don't want to have to use.
 
So the MAPI version is correct then? It's 6.5, it does appear to be broken because when i try and create a new profile I get these:


This one's greyed out, is this normal?
mapiics1.jpg



Can't see which DLL this error is relating to, nothing in the event viewer :(
mapiics2.jpg

mapiics2.jpg


When I tried it with outlook 2007 on the sbs server it all went through fine, but then I was getting the MAPI_E_NOT_FOUND.

CDO 1.2.1 = MAPI_E_CALL_FAILED
Outlook 2007 = MAPI_E_NOT_FOUND or 0X8004010F (after logging in to mailbox).

mapiics3.jpg
 
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