Server Use Problem

[joemc]

Hi guys,

Would appreciate any help on this

One of the users at where I work is experiencing problems whilst logging in to one of the servers. We have the users connect in via RPD connection to the servers so we can keep them locked down.

One of the users whenever she logs on to the server which is using Windows Server 2008 RC2, always gets a message saying:

'Your user profile was not loaded correctly! You have been logged on with a temporary profile.
Changes you make to this profile will be lost when you log off. Please see the event log for details or contact your administrator.'

When she logs on the any of the Windows Server 2003 computers she doesn't have any problems at all! I've asked about just re-creating her account - but I'd rather get it fixed properly instead of doing a dodgy job...

Again, any help would be appreciated. Or if I've missed any information - I'll be happy to help further.

Thanks

 

[joemc]

Not tried that yet. So, just delete it locally on the server in question - and it should re-download all of her data from the DC again?

 

[joemc]

We use roaming profiles, just whenever the user keeps logging on, it says it can not retrieve the profile and will use a temporary one instead.

 

[joemc]

Unless you have policy blocking it, the machine will cache a copy of the profile locally and may well use this in preference to downloading a new copy. If it is corrupt and/or cannot be overwritten then you would get this problem.

Ohh right thanks for that. Will give this a go today. Would it be best to make a backup of her profile before deleting it from the machine?

 

[joemc]

you may have to delete the key in regedit, Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList

And you have to scroll through until you find the profile name that you wish to delete. This is what we have to do when we get a duplicate name when logged on. it usually creates aduplicate name like. John.Smith -> John.Smith1 this is what causes windows to log you on to a temporary profile.... hope this helps

Just logged on to the Server she would be RDP'ing to, gone to look where you said and it's a long list where everything starts with S-1-5-21-etc.

When you look on each one, their is a CentralProfile attribute, is this where you are saying? If so, everyone's seems to be '*username*.V2'

*edit: That moment when you're looking at the wrong user... Now I'm looking at the right person they have *username*.*domain*, any ideas? Should I just try deleting it and see what happens?

Thanks for all the help so far!