Service Architect

Gilly · 11 Mar 2016 at 16:00

I start my new role on Tuesday. So far I've researched SIAM, ITSM, Design-Build/Design-Bid-Build phases and methodologies, ITIL, etc.

I've done operational management and I've managed services and service offerings. The role I'll be doing is actually a bodyshop approach so I'll be outside my actual corporation for a time and not using the standard corporate approaches I've spent most time researching.

Any tips or sharing of experiences would be appreciated

Gilly · 11 Mar 2016 at 17:44

Never used it

Gilly · 12 Mar 2016 at 13:38

IT. My first assignment is within a large scale retail enterprise environment

There are already a lot (over a hundred) of projects ongoing and I believe I'm the 5th service architect on the account! Complexity is good for learning though

Gilly · 12 Mar 2016 at 23:57

Then this thread was worth starting

thanks for the tip