Service is hogging cpu

[mufcmark]

I seem to have a rogue service that takes up 50% of my cpu. When I end the process it goes back to 1-2% but everytime it restarts, I have to end it.

The service is PresentationFontCache.exe

It appears in the task manager but not in services. Apparentely other people are having this problem http://social.msdn.microsoft.com/Forums/en-US/wpf/thread/2e47b80a-1423-466f-873a-8536a64ebe3c and a fix has been found.

The only problem is when I go to Windows\ServiceProfiles\LocalService/ appdata isn't there.



What I need to delete to fix the problem is FontCache4.0.0.0.dat. windows search isn't bringing up any results. It should be found here Windows\ServiceProfiles\LocalService\AppData\Local\FontCache4.0.0.0.dat but I can't get there.

I tried to enter the filepath into run but it doesn't seem to work. Any suggestions as to why appdata isn't showing?

Any advice would be great,

Thanks

 

[Brumboy]

It's because it's hidden, you need to go to folder options and change the setting to view all folders.

Control Panel > Folder Options > View > Hidden Files and Folders > Click "Show Hidden Files, Folders and Drives" and click apply, it should work.

 

[mufcmark]

Tried that before and it didn't work.

 

[Brumboy]

You tried going into..

Local Disc C > Users > Click your user > AppData > Local?

Make sure you have admin permissons too.

 

[mufcmark]

I restarted and tried it again and it worked.

Thanks for making me retry it.

 

[Brumboy]

No problem, goodluck sorting the problem out