Setting up Net on new pc?

Rick Martel · 1 Nov 2007 at 15:07

how do i connect to the internet with a new pc/hard-drive?
the modem is flashing, ive turned it off and on but i cant acess internet explorer/the web.

i remember a procedure to do it, but ive forgotten.

Mr_Orange · 1 Nov 2007 at 15:12

what type/model of modem do you have?

Rick Martel · 1 Nov 2007 at 15:17

Mr_Orange said:
what type/model of modem do you have?

belkin, and using cable broadband.

Mr_Orange · 1 Nov 2007 at 15:23

is it going through a router (lots of network points) or is it a usb modem?

Also a model number for the modem would be useful (should be on the underside of the modem)

Rick Martel · 1 Nov 2007 at 15:41

Mr_Orange said:
is it going through a router (lots of network points) or is it a usb modem?

Also a model number for the modem would be useful (should be on the underside of the modem)

no router, direct through an ethernet cable into my motherboard.
its actually a Motorola Surfboard modem model No: SB5101E

Mr_Orange · 1 Nov 2007 at 15:55

right. I've found the user manual here: http://broadband.motorola.com/consumers/support/default.asp?supportSection=CableModems
under "SURFboard® Cable Modem SB5101"

from what it says it should be plug in and it works. Go to control panel> network connections and tell us whats there

Rick Martel · 1 Nov 2007 at 16:09

Mr_Orange said:
right. I've found the user manual here: http://broadband.motorola.com/consumers/support/default.asp?supportSection=CableModems
under "SURFboard® Cable Modem SB5101"

from what it says it should be plug in and it works. Go to control panel> network connections and tell us whats there

theres a connection there sending recieving 4:00mb/s.
but it doesnt work.

does this ipconfig release thing work?

Admiral Huddy · 1 Nov 2007 at 16:23

trying pinging 127.0.0.1. If this fails then the TCP/IP protocol suite isn't installed correctly on your machine.

If this works, try pinging to 212.58.226.232 which is www.bbc.co.uk, if you can ping the IP but not the URL, then its a resolver issue somewhere

Mr_Orange · 1 Nov 2007 at 16:24

I couldent say for sure on the ipconf renew but its worth a shot.

vorm · 1 Nov 2007 at 16:24

What OS?

If XP then I think it's in networking and new net connection - just create a new connection and tell it that its a permanent connection to the net.

Admiral Huddy · 1 Nov 2007 at 16:47

This needs to be in the Network section

Rick Martel · 1 Nov 2007 at 18:32

none of that worked, ip release, renew didnt either. blue yonder dont have a support line anymore due to merging with virgin or something, cant call anyone :O

any ideas what to do? its a new hard drive, works on my old drive but not on this new one, have this same problem everytime i format

Skyboat · 1 Nov 2007 at 18:53

What does it say when you run this command from the Start Menu and paste the output here: "cmd /k; ipconfig /all" ?

mattyfez · 1 Nov 2007 at 18:59

have you tried using the windows network wizard to detect your internet connection?