Settle This Debate

[RetiredGreyFox]

So what is a backslash and what is a forward slash?
Yes I do know but it seems my IT department don't.

Type ad backslash and your username then put your password in
Done that not working
You did do the ad backslash?
Yes
You used the one by the question mark?
No that's the forward slash
That's the backslash
I think you'll find that's the forward slash by the question mark
(muttering in the background then new IT man)
You need to type ad backslash the one by the question mark
No the backslash is next to Z

and so on .........

 

[RetiredGreyFox]

You are wrong.

Do you want a rethink?

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There are two types of slashes: a backslash (\) and a forward slash (/). The backslash is used only…

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[RetiredGreyFox]

The right answer has been stated multiple times. What bothers me is that if I were in the IT department I wouldn't describe the character by its location on the keyboard. A backslash on a macbook inbuilt keyboard is in a very different place to that on a bog standard Windows desktop keyboard for example.

NHS, we all have PCs, I've never seen a Mac at our hospital.

type username@ad....
debated ended

Best of it I didn't need the ad backslash, it worked without it but wouldn't work with it

 

[RetiredGreyFox]

They're both oddly wrong and right. If they're trying to get you to login to a Windows active directory kind of system then your username will be domain\username (backslash) which is what they tell you to do. But then they seem to get confused and instruct you to use / (forwardslash) which as far as I'm aware wouldn't work that way.

So I think you're right all along.

I could understand 1st line support getting it wrong, over 15 years they get so much wrong but the Manager got involved and told me it was by the question mark

 

[RetiredGreyFox]

Oh and the big problem is my NHS laptop, at 19:48 it still isn't connecting via the NHS VPN to the network.
Everybody went off around 11am but slowly people started to log on except me but there must be others.
This is when I rang and they said to logon to www.uhnm.nhs.uk and sign in to the Intranet.
This is where the ad\ wasn't working but it didn't need it.
They said to check the IMT page for updates and there hasn't been any since 3pm

For the tech minded, if my home internet wasn't working I obviously wouldn't get the above page but once logged in to my laptop I can't even go to Google.
My NHS VPN won't connect

 

[RetiredGreyFox]

I knew it was the NHS with the AD\, I had friends that work in the NHS

you sure your account is working correctly? try logging into your webmail to test it, it's normally independent from all other sytems apart from exchange and active directory itself. I think office online has been setup for NHS staff now, might be worth trying that too.

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I've put a post on our Facebook page and there's loads of staff with the same problem.
I can login to the Intranet and I can get my emails on my phone.
Hopefully be OK in the morning.

 

[RetiredGreyFox]

I've put a post on our Facebook page and there's loads of staff with the same problem.
I can login to the Intranet and I can get my emails on my phone.
Hopefully be OK in the morning.

For those worrying about me it did log straight back on first thing in the morning