Since I woke up this morning around 10:30, I've had nothing but issues from my BT Infinity connection.
I was on the phone for well over an hour this morning, trying to get some kind of information regarding what was going on with my connection.
Essentially what happens is the following, the internet will go off and I'll get the flashing purple icon on the broadband icon on my BT Homehub 3, I can reset it and then wait and then maybe it'll come back on for a few moments and then again, it may not and essentially it'll flash purple then eventually come to a steady blue and then I'll try and connect to the internet, it'll load Google or whaetver and then the internet will disconnect again and rinse and repeat. I've been having to deal with this from around .. 6pm until now 7:24pm (and earlier on in the day for around the same length of time, 10:30-1:30pm), god knows how long it's going to stay online this time around.
I think the only thing that I got out of the foreign guy on the phone was that there is some kind of signaling error from the modem to the router or some crap like that.
Any one else experiencing trouble with BT Infinity as of recently and does anyone with a BT or an Engineer background know what may be causing this issue/s?
Thanks.
I was on the phone for well over an hour this morning, trying to get some kind of information regarding what was going on with my connection.
Essentially what happens is the following, the internet will go off and I'll get the flashing purple icon on the broadband icon on my BT Homehub 3, I can reset it and then wait and then maybe it'll come back on for a few moments and then again, it may not and essentially it'll flash purple then eventually come to a steady blue and then I'll try and connect to the internet, it'll load Google or whaetver and then the internet will disconnect again and rinse and repeat. I've been having to deal with this from around .. 6pm until now 7:24pm (and earlier on in the day for around the same length of time, 10:30-1:30pm), god knows how long it's going to stay online this time around.
I think the only thing that I got out of the foreign guy on the phone was that there is some kind of signaling error from the modem to the router or some crap like that.
Any one else experiencing trouble with BT Infinity as of recently and does anyone with a BT or an Engineer background know what may be causing this issue/s?
Thanks.
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