Soldato
I have to admit, ShopTo is not a retailer I've heard of until I saw them mentioned in the PS5 pre-order thread and based on people ordering from them, I assumed they are legit and ordered a PS4 game for my Niece's birthday present.
The item was shipped on the 25th by RM 48 tracked but the tracking code returns "Sorry, we're currently unable to confirm the status of your item with reference xxxx . Please try again tomorrow." as an error message.
Does this retailer have a history of poor service levels when it comes to dispatching goods? Their site tells me I have to wait 20 working days to put in a claim as that's the Royal Mail T&Cs they work to. Seems like a cop out to me, shouldn't take 20 working days to confirm if an item is lost when it should have been delivered within 2 working days.
The item was shipped on the 25th by RM 48 tracked but the tracking code returns "Sorry, we're currently unable to confirm the status of your item with reference xxxx . Please try again tomorrow." as an error message.
Does this retailer have a history of poor service levels when it comes to dispatching goods? Their site tells me I have to wait 20 working days to put in a claim as that's the Royal Mail T&Cs they work to. Seems like a cop out to me, shouldn't take 20 working days to confirm if an item is lost when it should have been delivered within 2 working days.