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Should I return my card?

Soldato
Joined
24 Feb 2013
Posts
4,291
Location
East Midlands
I recently bought a PC from a fairly well known online supplier. i5 3570k @ 4.2ghz, 8GB 1866mhz RAM, 7950 3gb along with all the usual. It's faultless and I'm happy with it bar one thing. It came with a VTX3D graphics card (I didn't get to pick the brand) and through using afterburner have come to the conclusion that the vram is of a lesser quality than it should be. By this I mean for it to run 100% stable in a demanding game (crysis 3 and bf3 for example) I actually have to run the memory clock at 1230mhz from the default 1250mhz. Whilst it benches in things like 3dmark 11 at 1300mhz (max), to be perfectly stable in games it needs this slight under clock. If I don't run it at 1230mhz I get either a full grey, brown or purple screen with lines running on it and system crash. The core happily runs at 1020mhz from the default 800mhz with just the power slider at +20%, default voltage being 1.093v.


Although the vram is under clocked slightly, obviously games still run well and as they should, 3dmark 11 posts P9158 for instance. I'm also satisfied with the none reference cooler. Would you accept a card like this or will the vram crap out more so in the next 6 months meaning before long I'll be running it at 1200mhz? I used to have an ASUS 6770 1gb and that had memory under clocked by default, 1000mhz from 1200mhz if I remember. Could VTX3d be using lesser chips and clocking them already upwards to 1250mhz to make stock? Not sure if to try and return only to have it replaced by another VTX3d card that could actually be worse or the possibility of being sent a reference cooler 7950 card?


Note: The drivers are 13.1, everything appears installed as it should be (this being the only issue) and the cooling in my case is good with a side fan over the card itself. The PSU is a branded 750W Bronze rated supply. My card never goes above 65c, it's usually 61-63c - fan profile has been adjusted.
 
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if it needs an underclock to work then it needs returning


I'm not 100% sure it doesn't work at 1250mhz at a stock core clock of 800mhz. However, I do know that at 950mhz+ it needs to be at 1230mhz to be 100% stable.


What's the actual card? Also are you underclocking the memory or just lowering it from the overclock you got it at?

VTX3d 7950 3gb - standard clocks by default. I'm under clocking it by 20mhz - 1230mhz from 1250mhz stock.
 
Leave the core at stock and start clocking your vram up on it's own 20hz at a time, if it clocks upwards from stock, then the vram is fine.
 
With stock settings (core clock and voltage) is it 100% stable with stock memory clock, or do you need to underclock it?

This is the question and I overclocked from the off so I'm not sure. I only did this as I chose the 7950 based on it's high overclocking ability. What I do know is that with a core overclock of 220mhz, it is stable at 1230mhz memory. I'm currently trying at 1235mhz and seems ok so far although the room is cool. I'm not sure if this is a heat issue.

Can a difference in core voltage effect vram stability in any way?
 
GPU overclockability is much less brand specific than VRAM overclockability.

A good card with a good PCB will help to push the GPU by an extra 5-10% but cheap RAM used by cheap brands are pushed close to their limit before you even get started. As is apparent from HWBot benchmark results, a good quality VGA card can have massive impact on VRAM clock speeds.

Reset the card to defaults in afterburner & stress it heavily. You shouldn't need to make ANY changes, if it artifacts or crashes then the card is faulty.
 
Really odd but it's now fine at 1250mhz memory and 1020mhz core. I say this without it being 100% confirmed but it passed an hours worth of crysis 3 at 1080p, high with objects very high, 2 * af and 2*msaa. I even tried 4*msaa as I understand it puts more strain on the memory and it was fine?!

The strangest thing is that upping the voltage on the core seems to crash the memory, how is this possible? 1.106 is fine. 1.124 crashes it? This can't be a core issue as upping the voltage should make it more stable and the temperature isn't going above 64 degrees at all with room temp at 22 degrees.
 
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