Should I return my monitor?

Phillthy · 24 Apr 2012 at 16:25

I've just purchased a 23" LG IPS235V and took delivery yesterday, upon testing it out I've noticed a small purple-y coloured patch in the top right quarter of the screen but it's only noticeable on black or very dark pictures.

Could anyone tell me what this is?
I'm in two minds whether to send it back or not :confused:

Any help appreciated!

craarc · 24 Apr 2012 at 16:33

could be magnetic interferance from a speake r or another source or an unsheilded cable so try moving stuff away from it if not yup send it back i would

Barry1987 · 24 Apr 2012 at 18:46

Of course you should send it back. You are still under warranty so it would be silly not to.

Phillthy · 24 Apr 2012 at 19:22

It was on a desk by itself with nothing else near it, it's back in the box now. RMA collection scheduled for tomorrow. Cheers chaps ^.^

PhillyDee · 24 Apr 2012 at 19:25

craarc said:
could be magnetic interferance from a speake r or another source or an unsheilded cable so try moving stuff away from it if not yup send it back i would

Does not apply to LCD monitors

aatu · 24 Apr 2012 at 19:29

Correct me if I'm wrong, but I think we should be able to rule out magnetic interference from speakers etc.? Isn't that something that only affects CRT monitors? LCDs operate in a different design, which should prevent this sort of thing happening.

But yes, if there's some sort of problem, you should simply send it back. You didn't pay to get a broken product. It should work without any major tinkering. It won't be the seller's problem, either. They'll probably just send it back to manufacturer as defective/faulty (though just a guess). Unless, of course, there's a specific clause on the manual's warranty section that mentions this sort of fault as not applicable for a basis of refund. In which case normal distance selling regulations (DSR) still stands, and you can return it just because you don't like what you're seeing (was it two weeks or one month, can't remember).

edit: I'm slow...

Phillthy · 24 Apr 2012 at 22:21

It's been arranged for collection tomorrow so all being well a refund will be issued. Here's a pic btw, just so there is a record!

Thanks for the replies!

craarc · 25 Apr 2012 at 10:32

PhillyDee said:
Does not apply to LCD monitors

ah really well thats good to know i remember having a problem like this a few years ago in my living room on a back lit screen it was a dlp screen tho not lcd so wasnt aware they were clear of that problem was just a thought tho in case

but still good to know they are not affected.

Phillthy · 25 Apr 2012 at 23:53

Now going for a Dell Ultrasharp instead, they seem to get rave reviews!

craarc · 26 Apr 2012 at 08:53

Phillthy said:
Now going for a Dell Ultrasharp instead, they seem to get rave reviews!

join the club

deshepherd · 26 Apr 2012 at 10:38

Phillthy said:
It's been arranged for collection tomorrow so all being well a refund will be issued. Here's a pic btw, just so there is a record!

Definitely doesn't look right .... returning it while you've got the chance is clearly the right thing to do

Phillthy · 27 Apr 2012 at 00:03

I've already returned it, replacement (dell) comes tomorrow

Phillthy · 27 Apr 2012 at 16:44

Replacement Goodies! Nom!