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Should my i9-10900k arrive like this?

  • Thread starter Thread starter HlD
  • Start date Start date

HlD

HlD

HlD

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Joined
9 Feb 2021
Posts
7
Hi there

So I ordered the above from overclockers (along with a 3080 ASUS Tuff of pre-order hence the delay) on 25th September, it arrived this morning in a plain brown cardboard box - inside the box was a small white box - no branding - no information or guarantee etc with two little bits of padding and no protective plastic around it or anything - it was just loose in the smaller box.

I am a bit worried that what I have received isn’t new as it does not in anyway reflect the packaging shown on the website.

Could someone confirm how it should have arrived?

I have taken pictures but am not sure how to upload
 
Sorry bit of a noob here - are you saying it should be okay then?

I’ve never received a product that’s been so obviously opened before I’ve received it, removed from the packaging and repackaged.

it was purchased as new so I expected it to arrive so.

it’s for my partners computer - I bought it for him as a gift but I’m worried it looks a bit dodgy.
 
x7Drs0L


Thank you!

yes that’s the one - I got an email from OC today saying it had been dispatched - the consignment number on the outer grey DPD bag matched the tracking in the OC emails and it now says delivered - admittedly the graphics card and CPU came in separate vans - the bag contained the obligatory tangfastics but there was nothing else in the box bar a bit of bubble wrap and the box pictured above
 
If you purchased a retail boxed CPU it should be in retail packaging and you should have labels with serial number, batch number, etc, together with a booklet and a sticker. If you got an OEM CPU then that's normal.
 
Hang on, it does say OEM on my invoice.

I have to say I didn’t really understand what that meant! It sounds as if I may have ordered the wrong one?

So am I right in thinking this is ok? I was just worried when I opened as i expected some sort of box

thank you to everyone that has replied to my post :) - I feel a bit silly to say the least
 
One more question

would you say that the retail boxed is better or the OEM?

please feel free to explain as if I am a child

many thanks

Hannah
 
OEM warranty is usually 1 year, only with retailer. Retail is 3 year and Intel will deal with it. Price is a small discount. Once CPU is installed and working, faulty Intel CPUs are incredibly rare.
 
Agreed with the above. The price difference its usually better to go with retail just for the warranty. OEM (tray) is mainly for big supply/build companies to keep costs down. However there is nothing wrong with buying one.

If its fully working they very rarely if ever fail, never seen an intel cpu fail. Not without user error anyway. Probably wouldnt be worth sending it back IMO.
 
Thank you very much.

It was actually £30 more expensive than the retail bizarrely - doesn’t appear to even be on the website anymore.

I ordered it on 25/9 but it was in with a pre-order so wasn’t delivered till today, so might just be a timing difference re price.
 
If it's a gift for your partner, I might be inclined to send it back and try to get a retail boxed version, but it's really up to you. Sure your partner will be very happy either way! :)
 
If the retail version's £30 cheaper now I'd return that one and order a retail processor and pocket the £30 difference.
 
OEM ones likely to have been binned and rejected and thus sold to joe public.

i would only touch OEM CPU if it is SIGNIFICANT discount let alone price increase from retail
 
Agreed - I am going to fill out a return enquiry and try to send it back

thank you forum peeps you’re amazing!
 
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