Should there be fingerprints on new hardware?

[Mark A]

Just opened my new Asus Maximus VII Ranger motherboard box and noticed there is no seal on the anti static bag (is this normal?) and when I had a good look at the board I noticed a few fingerprints. There is a big one right over the chrome coloured supreme FX chip.

Anyone else had this? I can't test it yet and wont be bothered if it all works fine, but just seems a bit odd. Hope it's not a return.

 

[Minstadave]

I'd send it back tbh. Wouldn't be the first time it's happened.

 

[Mark A]

If anyone has had the same board recently it would be good to know whether they had a seal on the antistatic bag and if there was any scratch protector film on the heatsinks as mine doesn't have any on.

Would I be liable for the return postage? I'd prefer to just keep it if it works ok as it's a PITA sending it back. Just makes me wonder the reasons why it could have been sent back such as not clocking well etc.

 

[Danny75]

If anyone has had the same board recently it would be good to know whether they had a seal on the antistatic bag and if there was any scratch protector film on the heatsinks as mine doesn't have any on.

Used it in a recent build. Can confirm there was protector film on both heatsinks. Seal on anti-static bag I couldn't tell you, as I don't remember either way. In any case, it's been used. If sold to you as new, I'd send it back on principle.

 

[Goody_GTI]

Yes I'd definitely return it, you should receive it sealed and without fingerprints !