If OcUK posted the SA SB-E SE instead of SA SB-E Extreme tell them about it. They should post you the right one and take the SE back at their expense. My guess is somebody grabbed the wrong box off of shelf. The SA SB-E Extreme is still available with 5 showing in stock
Silver Arrow SB-E Extreme with the TY-143 fans is only noisy if you use the extra fan speed. And you will rarely if ever need that speed as it will keep things cool at 1300rpm or less. I have the TY-143 fans on my Phanteks TC14PE and they never go above 1100rpm on my 980.
I am worried that i will get another sent another SE rather than extreme.
Wasn't filled with confidence when i rang sales and got put straight through to the RMA department.
I am worried that i will get another sent another SE rather than extreme.
Wasn't filled with confidence when i rang sales and got put straight through to the RMA department.
5UB is man. RMA (Return Merchandise Authorization) needs to be done so OcUK can authorize a pickup of the SA SB-E SE you now have and send you the SA SB-E Extreme.
I am basically offering you, for me to go into the warehouse and pick, pack and dispatch it myself. So you will get the correct one. So you get it first, then you can send back the incorrect one.
If you are happy for me to do this, give me your order number in the Customer Service section and I will sort it all out so everything is resolved.
No need to RMA, just send it back (FAO: 5UB on the outside of the parcel). I will sort the RMA process without you having to do anything other than enjoy the new and correct cooler.
This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
By continuing to use this site, you are consenting to our use of cookies.