SImple solution for Intel 6 series problem

Jakus · 1 Feb 2011 at 13:35

If I was Intel regarding the "enthusiast market" I would simply offer an optional, say an 80% refund on supplied motherboards, that way Customers keep their hardware are are not so miffed it could have problems. This has the advantage of keeping sandybridge going for the 6 weeks until the new chipsets.

The alternative of paying postage and dealing with thousands of duff motherboards does not bear thinking about (time and money wise) + sandy bridge processors prices will fall through the floor

Simple and logical, do you not think ?

dave_beast · 1 Feb 2011 at 14:24

Problem is that the chipset is out there in various forms on numerous manufacturers motherboards, in desktops, warehouses and notebooks.

So for argument sake lets say there are 10 motherboard manufacturers and each one of those has 10 models of P67/H67 motherboards, and they have manufactured 100,000 of each type....

I think the manufacturers will be wanting a bit more from Intel

chippy08 · 1 Feb 2011 at 14:38

dave_beast said:
Problem is that the chipset is out there in various forms on numerous manufacturers motherboards, in desktops, warehouses and notebooks.

So for argument sake lets say there are 10 motherboard manufacturers and each one of those has 10 models of P67/H67 motherboards, and they have manufactured 100,000 of each type....

I think the manufacturers will be wanting a bit more from Intel

Did you get a replacement board Dave ?

Jakus · 1 Feb 2011 at 14:40

dave_beast said:
Problem is that the chipset is out there in various forms on numerous manufacturers motherboards, in desktops, warehouses and notebooks.

So for argument sake lets say there are 10 motherboard manufacturers and each one of those has 10 models of P67/H67 motherboards, and they have manufactured 100,000 of each type....

I think the manufacturers will be wanting a bit more from Intel

Sure, but My idea was purely for "us Guys" as I said

dave_beast · 1 Feb 2011 at 14:49

chippy08 said:
Did you get a replacement board Dave ?

Not yet, it's going through Overclockers testing dept atm because of a no post issue.

Not overly fussed about getting my motherboard out all the time, at least the system gets a proper clean

Azuse05 · 1 Feb 2011 at 16:15

Simple solution to tower built machines , well, work around until intel start producing more boards.

fishtank · 1 Feb 2011 at 21:49

Azuse05: Yeah I agree, I don't see why Intel don't just offer to send out PCI/PCIe SATA boards for folks who want to use more than 2 SATA ports. Most will only need them for Optical disks anyway as they'll have all their main drives/SSD attached to the fast 6gb ports anyway.

Garee · 1 Feb 2011 at 22:02

fishtank said:
Azuse05: Yeah I agree, I don't see why Intel don't just offer to send out PCI/PCIe SATA boards for folks who want to use more than 2 SATA ports. Most will only need them for Optical disks anyway as they'll have all their main drives/SSD attached to the fast 6gb ports anyway.

When it comes to re-sale value these boards will plummet as there is a known fault. That is why a full motherboard replacement is the better option.

John_T · 2 Feb 2011 at 09:17

I'm not worried, got my four laying hens in the henhouse with the blu rooster sortin for himself on the outdoor perch. When the new boards come in, I'll just swap out.

Here is Gigabyte's solution:

Q: What is the problem with Intel 6series chipsets?

A: As explained by Intel®, after a period of usage the SATA 2 ports 2~5 on motherboards based on Intel® 6 series B2 stepping chipsets may experience decreasing performance. This issue applies to all motherboards based on Intel 6 series chipsets from every vendor. However, it will not be an issue for systems that connect to the SATA 3 ports only. Intel® announced this issue and stated that they stand behind their products and are committed to product quality in the following online alert: “Alert for Intel® 6 Series Express Chipsets and Intel® Xeon® C200 Chipsets users” which release by Intel, Jan 31st, 2011.http://www.intel.com/support/chipsets/sb/CS-032263.htm

Q: What models have been affect by this issue?

A: All GIGABYTE P67/H67/P65/PH67 chipset motherboards with B2 stepping 6 series chipsets are effected. All other GIGABYTE models based on other chipsets are not affected, and GIGABTYE continues to be committed to the highest product and service quality standards.

Q: What action should I take if I have already purchased a GIGABYTE 6 series motherboard?

A: Firstly, please determine your computer setup. No action will be needed if you only use the SATA 3 ports. If you are using the SATA2 ports, then there are possibilities that the device’s performance will decrease after a period of usage. To ensure the highest standard of customer support & services, GIGABYTE recommends that all customers who purchased GIGABYTE 6 series motherboards contact their local dealer (retail store where you purchased the motherboard) at the end of April for a motherboard exchange. GIGABYTE will provide an equivalent new motherboard replacement.

Q: What is the GIGABYTE swap policy for GIGABYTE 6series motherboards?

A: GIGABYTE will provide a replacement motherboard with the new 6 series chipset onboard at the end of April in order to reduce any inconvenience to our customers who are affected by this issue.

Q: What is the SOP for GIGABYTE 6 series motherboard exchange?

A: At the end of April please take your 6 series motherboard to the same store where you originally purchased it. If the product is not available at that time, please leave the series number and your personal contact details with the store and wait for further notice.

Q: When will the replacement be available?

A: According to Intel’s production plan, the 6 series B3 stepping chipset will be available by April, 2011. GIGABYTE will produce and ship replacement motherboards according to Intel’s chipset shipping schedule.

Q: For further information or enquiries regarding GIGABYTE 6 series motherboards, please contact your local distributer or visit the GIGABYTE website at http://www.gigabyte.com/.