Sky BB problem

riddler · 2 Feb 2008 at 14:16

For some reason my service is extremly slow, downloading at around 20kb and not a clue why i've had this connection for a while but never really used it due to having Virgin Media not my accounts closed there i've switched over to this and it just doesn't seem to have very good speeds at all.

riddler · 2 Feb 2008 at 14:24

May have sorted it after some reading round!

antonusklesk · 2 Feb 2008 at 17:15

What was the problem/solution in the end?

Sonea Fifer · 2 Feb 2008 at 20:48

Have a look here bud

riddler · 3 Feb 2008 at 17:28

antonusklesk said:
What was the problem/solution in the end?

Modem was going through a microfilter.

uknowist · 3 Feb 2008 at 18:21

thought they were meant to?

Sonea Fifer · 3 Feb 2008 at 19:22

uknowist said:
thought they were meant to?

Yes they are - but there is only supposed to be one microfilter per active telephone socket. The amount of cases i've seen where double filtering was the cause of the issue is unbelievable !

Pre filtered faceplates are also known to cause confusion as well